Shari Evans
Fort McMurray,Alberta
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Office Manager
Call First Plumbing & Heating Ltd
10.2018 - Current
- Coordinated office operations to enhance workflow efficiency and productivity.
- Managed scheduling and communication for internal teams and external partners.
- Developed and maintained filing systems to ensure accurate document organization.
- Assisted in budgeting processes, tracking expenses, and preparing financial reports.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed employee payroll processing duties while also ensuring accurate calculation of benefits such as health insurance premiums or vacation days accrual.
Office Manager
A.C.T.T Mechanical Management Corp
01.2017 - 10.2018
- Coordinated office operations to enhance workflow efficiency and productivity.
- Managed scheduling and communication for internal teams and external partners.
- Developed and maintained filing systems to ensure accurate document organization.
- Assisted in budgeting processes, tracking expenses, and preparing financial reports.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed employee payroll processing duties while also ensuring accurate calculation of benefits such as health insurance premiums or vacation days accrual.
Administrative Assistant
FMR Mechanical Electrical Inc
04.2014 - 01.2017
- Managed scheduling and calendar coordination for executives, ensuring efficient time management.
- Prepared and organized documents for meetings, enhancing presentation quality and clarity.
- Facilitated communication between departments, streamlining information flow and collaboration.
- Maintained office supplies inventory, optimizing procurement processes to reduce costs.
- Developed filing systems to improve document retrieval efficiency and organization.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Front Counter Supervisor
Wolseley Mechanical
09.2010 - 04.2014
- Oversaw daily front counter operations, ensuring exceptional customer service and efficiency.
- Trained and mentored staff on standard operating procedures and customer interaction protocols.
- Implemented process improvements, resulting in enhanced workflow and reduced wait times.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
Administrative Assistant
Wolseley Mechanical
09.2009 - 09.2010
- Assisted in onboarding new employees, providing training on administrative procedures and tools.
- Implemented process improvements for administrative tasks, increasing overall team productivity and workflow efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Father Mercredi High School
Fort McMurray05-2004
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Administrative support
- Payroll processing
Languages
English
Full Professional
Timeline
Office Manager
Call First Plumbing & Heating Ltd
10.2018 - Current
Office Manager
A.C.T.T Mechanical Management Corp
01.2017 - 10.2018
Administrative Assistant
FMR Mechanical Electrical Inc
04.2014 - 01.2017
Front Counter Supervisor
Wolseley Mechanical
09.2010 - 04.2014
Administrative Assistant
Wolseley Mechanical
09.2009 - 09.2010
High School Diploma -
Father Mercredi High School