Shari Duckoo
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Site Administrator
Integral Energy Services
04.2022 - 11.2023
- Enhanced site efficiency by streamlining administrative processes and implementing new software solutions.
- Reduced operational costs through diligent budget management and resource allocation.
- LEM processing, database updates on time and accurate.
- Coordination of daily on-site activities
- Scheduling, document control, computer knowledge in Word/Excel
- Communication of labor, equipment and material changes with supervisors.
- Knowledge of contractual demands
- Understanding and ability to process Third Party Billing and purchase orders
- Coordinate and track travel and camp for team members
- Book accommodations and flights for employees to and from camp
- Central contact for on-site facilities and amenities, telephone, facsimile, and messaging.
- Assist with HSE information as required.
- Coordination of on-site activities with head office.
- Assist Site Manager and Shift Supervisors as required.
- Other duties as required clerical support.
Unit Clerk
Revera Retirement Living
09.2017 - 04.2022
- Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
- Streamlined administrative processes for improved hospital efficiency and reduced wait times for patients.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Collaborated with multidisciplinary teams to ensure optimal patient care and outcomes.
- Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
- Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
- Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
- To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct.
Receptionist
Hot Sheers
01.2015 - 09.2016
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Graduate Certificate - Hospital Unit Clerk
NorQuest College
Edmonton, AB09.2017
Skills
- Customer Support
- Website Management
- Excel,MS Teams, Word
- Maximo
- Time Entry
- Employee Scheduling
- Recruiting and interviewing
- Task Delegation
- Team Leadership
- Verbal and written communication
Timeline
Site Administrator
Integral Energy Services
04.2022 - 11.2023
Unit Clerk
Revera Retirement Living
09.2017 - 04.2022
Receptionist
Hot Sheers
01.2015 - 09.2016
Graduate Certificate - Hospital Unit Clerk
NorQuest College
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