Shari Castello
Summary
Dedicated and hardworking administrative professional with ten years of experience with strong planning, prioritization, and communication abilities. I have a track record of delivering great customer service in hectic settings, and I am organized and committed. I can handle several things at once because I have excellent decision-making abilities and a sharp eye for detail. In addition, I have a self-driven work ethic that enables me to function well both alone and in groups.
Overview
11
11
years of professional experience
Work History
Senior Administrative Assistant
FedEx Ground
Montreal, QC
11.2020 - Current
- Collaborates with other FXG field operations to efficiently and effectively plan both contractor and equipment needs to ensure sufficient coverage for trailer movements
- Coordinates and tracks the processing and movement of FXG trailers, rental equipment, new trailers, and dollies in the FXG network
- Manage locally domiciled Unassigned Team logistics throughout the LH network to maximize the use of resources as well as minimize the tractor dwell
- In accordance with the Linehaul plan, directs the dispatch of transportation equipment
- Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures
- Coordinates cargo shipments to maximize the trailer volume while meeting package delivery obligations
- Enters trip details into an online system (TMS) to ensure on time delivery and pick up of trailers
- Verifies the location of equipment in the dispatch system by completing yard inventories
- Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment.
- Follows and communicates safety initiatives to ensure a safety-conscious culture
- Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident
- Reviews and communicates Department of Transportation (DOT) roadside violations to management
- Coordinates with the Safety and Maintenance departments to monitor the monthly tractor safety inspections and ensure annual certificates are obtained in compliance wit
Office Assistant
Executive MBA Program
Montreal, QC
12.2012 - Current
- Assist the EMBA assistant director with day-to-day tasks such as answering phone calls, organizing meetings, and filing.
- Place orders for textbooks, cases, and additional course supplies for students in the program.
- Assist instructors in compiling the cases, articles, and PowerPoint presentations that comprise the course materials for their respective classes.
- Add course materials to the Moodle website.
- Technical support for classes held via video conference.
- Assist with placing food orders for students and managing dietary requirements and preferences.
Education
Diplome D'etudes Collegiales -
Dawson College
Montreal, QC12.2023
Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Moodle
- Document Preparation Efficiency
- High-Level Multitasking
- Social Media Management
- Research
Languages
English
Full Professional
French
Full Professional
Timeline
Senior Administrative Assistant
FedEx Ground
11.2020 - Current
Office Assistant
Executive MBA Program
12.2012 - Current
Diplome D'etudes Collegiales -
Dawson College