Shari Ann Joy Burrell
London,Ontario
Summary
Licensed esthetician with 6 plus years in skincare and beauty treatments Friendly and reliable Certified Medical Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa. Ready to help team achieve company goals. Organized Esthetician proficient in computer spa programs, product sales, and customer appointment set-up.
Overview
5
5
years of professional experience
Work History
Senior Esthetician
Body Scape Spa and Rejuvenation Centre
04.2021 - 08.2023
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Maintained a clean, hygienic work environment, adhering to industry standards and regulations for client safety.
- Contributed to the development of new protocols by researching innovative treatment methods within the esthetics industry.
- Delivered exceptional facial services, including chemical peels, microdermabrasion, and LED light therapy for optimal results.
- Fostered friendly, warm, and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Stocked treatment rooms with proper supplies.
- Advised clients on proper home-care regimens.
Customer Service Cashier/
Ehud Pharmacy
05.2018 - 09.2020
- Makeup Artist
- Cashier
- Skin and hair care consultant
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
Education
Certification diploma -
the Face Place Institute of Aesthetics
01.2021
Certification diploma - Office Administration
Spring Village H.E.A.R.T N.T.A
Old Harbour Jamaica 01.2013
Certification diploma -
Solid Base Computer Centre
01.2009
High School Diploma - CXC, SSC
Old Harbour High School
01.2007
Skills
- Client consultation and communication
- Skincare treatments
- Sanitation and sterilization procedures
- Waxing
- Vajacials
- Maintain clean and sanitary work environment
Languages
English
Qualificationsandcertifications
- 05/21, Certification diploma in Waxology
- 05/16, Certification diploma in Massage therapy
- 05/14, Certification diploma in Professional makeup
- 05/13, Certification diploma in General Office Administration
- 05/07, High School Diploma CXC, SSC
Timeline
Senior Esthetician
Body Scape Spa and Rejuvenation Centre
04.2021 - 08.2023
Customer Service Cashier/
Ehud Pharmacy
05.2018 - 09.2020
Certification diploma -
Solid Base Computer Centre
High School Diploma - CXC, SSC
Old Harbour High School
Certification diploma -
the Face Place Institute of Aesthetics
Certification diploma - Office Administration
Spring Village H.E.A.R.T N.T.A
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