Shari Acevedo
Toronto,Canada
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues and have excellent interpersonal communication strengths. Solid experience in meeting customer needs with diligent and well-organized mentality.
Overview
12
12
years of professional experience
Work History
Budtender
Stok’d Cannabis
12.2024 - 08.2025
- Increased sales of cannabis products and promotional initiatives.
- Delivered friendly and positive customer interactions.
- Maintained clean and organized stockroom.
- Performed daily inventory count of all products on floor and stockroom.
- Oversaw shop opening and closing procedures.
- Stayed up to date with product knowledge.
- Complied with all store and provincial policies and procedures.
Starbucks
01.2016 - 09.2017
- Enhanced customer satisfaction by efficiently preparing and serving beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Guest Service
CN Tower
05.2015 - 09.2015
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined check in and check-out process for improved efficiency and heightened guest service, provided tours, and operated elevators.
- Promoted positive customer relations by anticipating guest needs and providing tailored recommendations for local attractions and dining options.
Brand Ambassador
Samsung
03.2015 - 05.2015
- Increased brand awareness and engagement.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Computer Sales Associate
Best Buy
11.2014 - 01.2015
- Provided personalized computer recommendations based on the customers’ needs and preferences.
- Increased store revenue by upselling relevant accessories and warranties to customers purchasing computers.
- Resolved technical issues for customers, ensuring optimal usage of their devices and fostering loyalty to the brand.
Brand Ambassador
Microsoft
01.2014 - 10.2014
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high traffic areas.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Education
Bachelor of Arts - Philosophy
York University
Toronto, ON01.2026
Skills
- Up-Selling
- Opening and closing duties
- POS Systems
- Organization
- Marketing
- Effective Communication
- Time Management
Timeline
Budtender
Stok’d Cannabis
12.2024 - 08.2025
Starbucks
01.2016 - 09.2017
Guest Service
CN Tower
05.2015 - 09.2015
Brand Ambassador
Samsung
03.2015 - 05.2015
Computer Sales Associate
Best Buy
11.2014 - 01.2015
Brand Ambassador
Microsoft
01.2014 - 10.2014
Bachelor of Arts - Philosophy
York University
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