Sharen Johnson
Simi Valley
Summary
Healthcare professional with 17 years of experience in clinical surgical and administrative operations. Proven expertise in coordinating patient care, scheduling, documentation, and education to enhance clinic efficiency. Strong focus on detail and commitment to safe patient care.
Overview
13
13
years of professional experience
Work History
Ophthalmic Technician
Miramar Eye Specialists Medical Group
01.2022 - Current
- Perform and document ordered clinical testing and screenings within scope and clinic guidelines.
- Collected and documented patient histories, vitals, and visit information per protocol to ensure comprehensive care.
- Assisted providers with patient intake, rooming, and exam preparation to facilitate timely and efficient clinical workflows.
- Educated patients on care plans, medications, and follow-up instructions while addressing routine questions to enhance patient understanding and compliance.
Surgery Scheduler & Counselor
Conejo Simi Eye/Miramar Eye Specialists
01.2013 - 01.2022
- Coordinated outpatient procedures and specialty appointments, ensuring seamless transition from consultation to day-of-service readiness.
- Scheduled procedures and pre-op/post-op visits; verified required testing, forms, and consents.
- Counseled patients on procedure expectations, delivering clear pre-/post-visit instructions to enhance patient understanding.
- Prepared authorization packets and coordinated with payers, referring offices, and facility staff to streamline scheduling process.
Education
Bachelor of Arts - Merchandising-Marketing
American College
Los Angeles, CA05-1989
General Studies - Resource Management
California Polytechnic State University
San Luis Obispo, CAHigh School Diploma -
Webb Schools
Claremont, CASkills
- Patient intake and rooming
- Care coordination
- Clinical documentation and chart preparation
- Patient education and follow-up
- Scheduling and referrals
- Insurance verification and authorizations
- ICD-10 and CPT coding
- Medical terminology and HIPAA compliance
- Infection control and sterilization procedures
- EMR / EHR (NextGen, iMedicWare)
- Medication reconciliation and administration
- Ophthalmic imaging expertise
- Visual acuity assessment and testing
- Patient assessment and history taking
- Physician assistance and support
- Minor surgery assistance
- Diagnostic testing and clinical testing
Timeline
Ophthalmic Technician
Miramar Eye Specialists Medical Group
01.2022 - Current
Surgery Scheduler & Counselor
Conejo Simi Eye/Miramar Eye Specialists
01.2013 - 01.2022
Bachelor of Arts - Merchandising-Marketing
American College
General Studies - Resource Management
California Polytechnic State University
High School Diploma -
Webb Schools