Sharean Fairman

As a seasoned Senior Certified Change Management Professional, I bring a wealth of experience in navigating complex organizational landscapes, driving successful change initiatives, and delivering tangible results in both public and private sector environments. With a focus on user-centric strategies, adherence to change management best practices, and a passion for driving innovation, I am committed to empowering organizations and most importantly, their people to thrive in an ever-evolving world.

Change Management

● Certified Change Practitioner from Prosci and Masters Certificate in Organization Development and Change from Schulich School of Business has provided a robust toolkit of change management standards, best practices, and methodologies to provide expertise, consultative advice, and guidance, to lead successful implementation and user adoption projects.

● Specialized in developing and executing change impact assessments, communication strategies, and stakeholder engagement plans for numerous high-profile projects, including enterprise-wide digital transformations, software implementations, organizational cost-saving restructuring and industry-wide regulatory initiatives.

● Incorporate user feedback through focus groups, surveys, and one-on-one interviews to inform change management strategies and refine implementation plans.

● Collaborating closely with end-users to address both internal and external risks, assessing anticipated resistance and potential impacts due to the change initiatives, which allowed the development of targeted interventions that minimized negative concerns, alleviated resistance, and drove user adoption of new processes and technologies.

● Facilitating ongoing meetings, info sessions, and PowerPoint presentations with stakeholders, executive leadership, project managers, and subject matter experts to drive change initiatives from conception to implementation.

Project Management and Leadership

● Strong knowledge of project management principles and practices including Agile and SDLC methodologies.

● Developed, implemented, and employed project management best practices to create clear change management plans to manage resources effectively, ensuring alignment with project objectives, budget, and timelines.

● Consistent collaboration with Project Sponsor, Executives, and project leads to clarify project scope, define project requirements, and identify risks, stakeholder requirements, and business readiness to design clear project implementation strategies.

● Management of project plan using MS Project and implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery.

● Highly adaptable and productive whether on-site or remotely to collaborate effectively with internal team and/or global teams in different time zones.

Training and Development

● Complete training needs assessment, determine effective facilitation methods, conduct focus groups, and analyze focus group results to determine the most effective training plan.

● Plan and design training programs to address skill and knowledge gaps identified by stakeholder assessments.

● Development of instructional materials, job aids, and web content using MS PowerPoint, Publisher, and Word.

● Strong facilitation and presentation skills, to deliver training to diverse stakeholders with varied learning styles.

Technical

● M365 (including Teams/Project/Visio), Jira, Confluence, Workplace, Yammer, SharePoint, Slack, Workday, ServiceNow, Webex, Zoom, as well as Web Design (HTML/CSS) and Adobe Creative Cloud (Ps, Ai, Id).

Other

● Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment.

● Excellent communicator and storyteller with the ability to present ideas and specifications concisely.

● Initiative-taker with the ability to learn and bring value quickly by building a rapport with a diverse group of stakeholders, such as senior management, business leaders, project managers, etc.

● Highly meticulous, able to prioritize, set goals, meet deadlines, and deliver in ever-changing environments.

● A desire to continuously learn - an inquisitive drive to grow and the willingness to be coached.