Sharbil Dawod
Hamilton ,ON
Summary
Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
Language
3
3
years of professional experience
Work History
Restocker
Ancaster pizza
HAMILTON, ON
04.2023 - Current
- Restocked ingredients and supplies in preparation for busy service periods.
- Organized storage areas for efficient access to inventory items.
- Monitored stock levels to ensure product availability throughout shifts.
- Assisted customers with locating requested items in the storeroom or warehouse.
- Organized merchandise on shelves according to product code or type.
Cashier
Ancaster pizza
Hamilton , ON
04.2023 - Current
- Operated cash register, ensuring accurate processing of customer transactions to enhance customer satisfaction.
- Assisted customers with menu selections, providing product knowledge to improve dining experience.
- Maintained cleanliness and organization of work area and dining space to create inviting atmosphere.
Customer Service Representative
Ancaster pizza
HAMILTON, ON
04.2023 - Current
- Assisted customers with menu inquiries and order placements.
- Handled customer complaints and resolved issues promptly.
- Processed payments accurately using point-of-sale systems.
Education
St Thomas More
HAMILTON, ONSkills
- Inventory management
- Customer service
- Time management
- Team collaboration
- Problem resolution
- Organizational skills
- Safe lifting
- Stock rotation
- Shelf stocking
- Heavy objects handling
- Positive demeanor
- Inventory control
- Cash handling
- Food safety standards
- Clear communication
- Energetic demeanor
- Customer engagement
- Cleaning procedures
- Supply restocking
- Price checking
- Shelving of products
- Communication skills
Languages
English
Advanced (C1)
C1
Timeline
Restocker
Ancaster pizza
04.2023 - Current
Cashier
Ancaster pizza
04.2023 - Current
Customer Service Representative
Ancaster pizza
04.2023 - Current
St Thomas More