Sharbel Meadaa
Montréal
Summary
A highly motivated and detailoriented ramp agent with extensive experience in the aviation industry at TSAS Avjet since 2023. Proven ability to efficiently handle aircraft ground operations, ensuring timely and safe turnarounds. Adept in maintaining high standards of safety, coordination, and communication with teams and passengers. Demonstrated expertise in customer service through previous roles in a fastpaced charcuterie and as a server, consistently delivering excellent service while managing multiple responsibilities under pressure. Known for reliability, quick problem-solving, and a positive attitude, with a strong commitment to operational excellence and safety in all environments.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Ramp Agent
Samsic
Montreal
06.2025 - Current
- Loaded and unloaded baggage from aircraft efficiently.
- Operated ground support equipment for safe aircraft handling.
- Coordinated aircraft arrival and departure schedules with team members.
Ramp Agent
AVJET TSAS
Dorval
02.2023 - 05.2025
- Expert in rapid & safe aircraft turnaround
- Zero damage record in baggage handling
- Exceeded cargo loading efficiency by 20%
- Flawless safety checks, ensuring no delays
- Led team in on-time departure records
- Pro in navigating complex airport ops
- Boosted team morale & productivity
- Mastered state-of-the-art ramp equipment
- Commended for exceptional service quality
- Loaded and unloaded baggage from aircraft efficiently.
- Operated ground support equipment for safe aircraft handling.
- Coordinated aircraft arrival and departure schedules with team members.
- Assisted in training new ramp agents on operational procedures.
- Maintained a clean and organized ramp area at all times.
Server
Mosaic restaurant
Saint-Laurent
01.2022 - 01.2023
- Skilled in wine pairing, enhancing dining
- Efficient order handling, reducing wait time
- Top-notch customer service, repeat visits
- Handled high-volume shifts, stress-resilient
- Upselling pro, increased average bill size
- Team player, contributing to staff success
Charcuterie Master
Adonis charcuterie
Montréal
02.2021 - 01.2022
- Mastered art of charcuterie
- Elevated guest dining delight
- Curated premium meat selection
- Expert in flavor pairings
Education
Secondaire -
Marrie-anne
Montréal 02.2016 - 11.2025
HIGH SCHOOL DIPLOMA -
MontréalSkills
- Arabic Speaker
- French Speaker
- English Speaker
- Customer service
- Team collaboration
- Effective communication
- Time management
- Safety compliance
- Equipment operation
- Conflict resolution
- Problem solving
- Adaptable learning
- Hazardous materials
- Corporate policies
- Water service
- Aviation regulations
- Baggage management
- New agent training
- Security processes
- Weight and balance determination
- Team leadership
- Heavy lifting
- Problem-solving
- Baggage tag checks
Timeline
Ramp Agent
Samsic
06.2025 - Current
Ramp Agent
AVJET TSAS
02.2023 - 05.2025
Server
Mosaic restaurant
01.2022 - 01.2023
Charcuterie Master
Adonis charcuterie
02.2021 - 01.2022
Secondaire -
Marrie-anne
02.2016 - 11.2025