SHARATH SWAMY

• Carefully selecting and dispensing customer online grocery orders within the scheduled timeframe, while ensuring all products are handled with care and consistently maintained within their respective expiry dates.
• Received Shining Star of the Month award for being frequently mentioned in the Customer surveys and employee shout-outs for consistently delivering exceptional customer service.
• Being called upon to the sales floor to serve the in-store customers during peak hours and help them address any queries and concerns regarding our products.
• Effectively coordinated with the third-party delivery drivers and ensured timely and accurate delivery of complete grocery orders to customers, thereby promoting food safety.
• I was also given the opportunity to contact the delivery customers to collect their feedback on their experience of shopping with us and address any driver-related concerns or items damaged during delivery.

• Effectively managed all kitchen duties, such as operating grillers and fryers, even while handling over 20 orders, all while prioritizing food safety and maintaining a clean environment.
• Given full responsibility for independently handling the entire Kitchen duties and ensuring all the necessary cleaning procedures were followed during the closing shift.
• I prioritized orders based on drive-thru, delivery, and dine-in preferences, ensuring that customers didn't experience prolonged waiting times and received their orders promptly.
• Closely monitored expiration dates, implementing proper stock rotation, and following appropriate storage procedures, I successfully averted food spoilage. This resulted in efficient utilization of kitchen stocks and minimized wastage.

• Deluxe Entertainment Distribution India Pvt Ltd, also known as Deluxe Media Inc. is a global leader in distribution, localization, and technology. As the world's leading creation-to-distribution company, Deluxe offers comprehensive services on a global scale. With advanced technology and unmatched capabilities, Deluxe plays a vital role in enabling the global market for professionally created media.
  
  Responsibilities: As the leader of a team testing home entertainment media discs (Blu-ray and UHD) for renowned clients such as Disney, Paramount, 20th Century Studios, and MGM, I ensured rigorous quality checks of audio, video, and subtitle assets, including closed captions. I also implemented meticulous checklists and SOPs to ensure thorough testing, while ensuring compliance with censorship levels and localized requirements. Additionally, I provided training to new technicians, assessed issue severity, and facilitated timely issue resolution through effective communication and retesting prior to shipment.
  
  Career Highlights:
  • Entrusted to Work closely with the creative teams and help design captivating cover pages and button graphics for Disc UI implementations. This ensured visually appealing and user-friendly interfaces.
  • I took the initiative to implement a new process with the guidance of Project Leads, that aimed to expedite testing results and enhance overall efficiency.
  • Collaborated with audio engineers to troubleshoot audio-related issues of older catalog titles following the compression stage to improve the overall audio experience for these titles.
  • Monitored the work schedules and performance of other teams, ensuring smooth operations and maintaining productivity levels during the absence of their respective leads.
  • Assisted managers in setting up audio/video rooms specifically designed for enhanced media testing. This setup facilitated better identification and resolution of related issues, ultimately improving the overall testing process.

Asian Paints India Pvt Ltd is the most highly recognized brand in India's home painting industry. Established in 1942, it has emerged as the leading paints company in the country, providing an array of decorative and industrial paints, wall coverings, waterproofing solutions, adhesives, and other related products.

Career Highlights:
• Have served over 150 delighted customers with my color recommendations. Their positive feedback and happiness with the results reaffirmed and effectiveness of my color recommendations.
• I developed color schemes for various types of buildings, including residential, commercial, and architectural structures. These color schemes were carefully curated to enhance the aesthetic appeal and complement the specific design and purpose of each building.
• Helped freelance interior designers to finalize color combinations for their projects. By offering guidance and expertise in choosing the colors and designs enhanced the overall aesthetics
• I specialized in creating signature wall textures and designs for the company's exhibition.
• I created captivating wall textures and designs for the exhibition campaign, enhancing visual impact and engagement for both interior and exterior walls.