Sharareh Hashemi
Trabuco Canyon
Summary
Results-driven automotive finance professional with dealership leadership experience and strong expertise in prime and subprime lending. Proven ability to grow dealer relationships, increase funding volume, and ensure compliance while driving profitability. Strategic, relationship-focused, and committed to delivering measurable results in competitive markets.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
CFS Manager
Autonation Toyota Irvine
Irvine
10.2024 - Current
- Managed customer financial services operations, ensuring compliance with dealership policies and enhancing customer satisfaction through efficient service delivery.
- Assisted customers with financing options, clearly explaining terms and conditions to facilitate informed decision-making and improve satisfaction rates.
- Streamlined the loan application process, leveraging technology to reduce processing times and enhance customer experience at the dealership.
Sales Manager
Autonation Infiniti Tustin
Tustin
07.2023 - 10.2024
- Developed and maintained strong client relationships, enhancing customer loyalty and driving repeat business within a competitive market.
- Led a team of sales associates to exceed monthly sales targets by implementing effective training and performance evaluation strategies.
- Analyzed market trends and customer needs to develop targeted sales strategies, resulting in improved product offerings and customer satisfaction.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
CFS Manager
Infiniti Tustin
Tustin
11.2021 - 07.2023
- Managed customer financial services operations, ensuring compliance with dealership policies and enhancing customer satisfaction through efficient service delivery.
- Assisted customers with financing options, clearly explaining terms and conditions to facilitate informed decision-making and improve satisfaction rates.
- Streamlined the loan application process, leveraging technology to reduce processing times and enhance customer experience at the dealership.
Auto Sales Consultant
Autonation Infiniti Tustin
Tustin
01.2021 - 11.2021
- Delivered exceptional customer service by actively listening to client needs, resulting in increased customer satisfaction and loyalty.
- Demonstrated in-depth product knowledge to educate customers, enhancing their purchasing decisions and building trust in the sales process.
- Utilized CRM software to track sales leads and customer interactions, optimizing follow-up strategies and improving sales conversion rates.
Education
Bachelor of Arts - Accounting And Finance
California State University, Fullerton
Fullerton, CA 01.2019 - 02.2020
Skills
- Financial services management
- Customer financing options
- Loan application processing
Languages
Farsi
Native/ Bilingual
Arabic
Limited
English
Full Professional
Timeline
CFS Manager
Autonation Toyota Irvine
10.2024 - Current
Sales Manager
Autonation Infiniti Tustin
07.2023 - 10.2024
CFS Manager
Infiniti Tustin
11.2021 - 07.2023
Auto Sales Consultant
Autonation Infiniti Tustin
01.2021 - 11.2021
Bachelor of Arts - Accounting And Finance
California State University, Fullerton
01.2019 - 02.2020