Sharanpreet Singh
Waterloo
Summary
Efficient and proactive Supply Chain Analyst at Loblaw with expertise in load tracking, carrier coordination, and weekly forecasting. Known for ensuring on-time deliveries, resolving issues quickly, and improving supply chain visibility. Strong communicator with a sharp eye for detail and a focus on smooth, disruption-free transportation flow.
Overview
4
4
years of professional experience
Work History
Supply Chain Analyst/ US BOUND CSR ( FAAS)
Loblaw Companies Limited
09.2023 - Current
- Monitor and track inbound and outbound loads across the US-Canada border, ensuring timely deliveries and resolving issues in real-time
- Track and manage inbound loads using C3 and iTrade to ensure accurate and on-time Inbound Receivings
- Forecast weekly transportation volumes by analyzing carrier availability and Weekly data, aligning with capacity and distribution planning needs
- Communicate proactively with customers, 3PL carriers, LOBLAW DC’s, and internal Team’s to address delays, discrepancies, and service interruptions
- Understand and ensure proper documentation is completed, filed, and maintained in the database for accurate record-keeping
- Maintain accurate and up-to-date data in Trimble TruckMate TMS to support effective tracking, auditing, and reporting
- Escalate and follow up on exceptions to guarantee quick resolution and minimize impact on store availability or overall operations
Dispatcher
ZoomX Logistics
09.2022 - 08.2023
- Assign work shifts via Phone and messages to communicate with all the drivers for the upcoming deliveries schedule
- Communicate effectively and professionally to Customers & vendors, Fleet maintenance, and operational staff based on the needs of the business via email, telephone, and two-way devices
- Record and document information from drivers and distribute it to appropriate departments (POD, BOL, Invoices, driver documentation)
- Border connect PAPS and PARS, providing a manifesto to drivers once Load gets Cleared from the Border Authorities
- Track driver's Location via Samsara, Motive planning routes according to HOS(hours of Service)
- Troubleshoot and resolve potential delivery and pickup problems before they result in service issues
- Record driver's Trips with Fleet Manager (Transplus dispatch software)
- Manage the maintenance of office and facility equipment
- Providing administrative support to other departments(Safety, accounts) or projects as needed
- Solid skills with MS Office (Outlook, Excel, Word Etc.)
Dispatcher
Pacific-Go Logistics Solution Inc. (Amazon)
05.2021 - 09.2022
- Receive emergency and non-emergency calls and emails, record important information, and prioritize according to urgency
- Communicate with drivers over phone calls, messages, and customers to ensure delivery targets and customer requests
- Provide field units with information about orders, traffic, obstacles, and requirements
- Maintain the driver’s weekly working hours, report directly to the accounts, and resolve reimbursement issues
- Monitoring dashboards( over Amazon Live GPS and geographical map CORTEX) to ensure drivers complete their routes within the given time
- Providing end-of-shift(EOS) reports to management
- Coordinate with a fleet inspector with capacity management and vehicle maintenance planning
- On-board and off-board drivers according to other business needs
- Update weekly schedules and timesheets and provide additional training
- Taking full accountability for the equipment inventory and ensuring all equipment are returned at the end of the shift
- Other Duties Assigned
- Always available to perform additional responsibilities for the business as required
TEAM MEMBER
TG MINTO
01.2021 - 04.2021
- Ensures processes meet safety, quality, and productivity targets Loading parts for P6 spoiler
- Inspecting parts thoroughly whether they have all the components required to pack and ship to the customer
- Placing Kanban on racks or Ropacks
- Sorting returnable into a respective returnable lane
- Loading the Back Door Garnish parts
- Following all health and safety regulations
Education
Postgraduate Diploma - Information Systems Business Analysis, International Business Management
Northern College of Applied Arts and Technology
Scarborough, ON12.2021
Bachelor's - Electronics and Communication
Chandigarh Engineering College
Mohali, Punjab01.2019
Skills
- Data analysis skills (2 years)
- Computer proficiency
- Escalation management
- Critical thinking
Languages
English - Fluent
Native or Bilingual
Punjabi - Fluent
Native or Bilingual
French - Beginner
Limited Working
Hindi - Fluent
Full Professional
Timeline
Supply Chain Analyst/ US BOUND CSR ( FAAS)
Loblaw Companies Limited
09.2023 - Current
Dispatcher
ZoomX Logistics
09.2022 - 08.2023
Dispatcher
Pacific-Go Logistics Solution Inc. (Amazon)
05.2021 - 09.2022
TEAM MEMBER
TG MINTO
01.2021 - 04.2021
Bachelor's - Electronics and Communication
Chandigarh Engineering College
Postgraduate Diploma - Information Systems Business Analysis, International Business Management
Northern College of Applied Arts and Technology
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