Sharanpreet KAUR
Surrey,Canada
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Walmart Canada
02.2022 - Current
- Listen to the needs and desires of customers and try to provide excellent customer service
- Manage complex customer situations professionally to find the best solution
- Supervise customer service representatives and cashiers
- Motivate the team to provide good customer service
- Work with team to resolve any major issues
- Make team schedule in the absence of Assistant manager
- Answered phones, relayed important messages, and served as a general liaison between the florist and customers
Cashier/Customer Service Associate
Walmart Canada
10.2020 - 01.2022
- Followed instructions and took initiative when appropriate
- Worked to ensure a positive and hassle-free customer experience
- Adhered to all safety rules and guidelines
- Provided superior customer service to clients by addressing all questions and concerns
- Recorded and processed all orders in an organized and accurate manner
- Handled all merchandise with care and packed customer bags neatly
- Remained punctual and professional at all times
- Answered phones, relayed important messages, and served as a general liaison between the florist and customers
- Greeted customers with a smile and encouraged feedback pertaining to their shopping experience
- Settled customer disputes in a professional and pleasant manner
Warehouse Worker
DB Schenker
10.2019 - 12.2019
- Completed production orders within strict deadlines
- Followed all instructions and safety procedures during assembly
- Handled each product and package with care and precision
- Reported any machine malfunctions or safety issues to the supervisor
- Collaborated with teams to meet daily shipping schedule
Education
Early Childhood Education Assistant
Western Community College
Surrey, BC02.2024
Associates of Science Degree - General
Capilano University
01.2022
Skills
- Hard Working
- Classroom Organization
- Health and safety
- Parent-Teacher Communication
- Multicultural Sensitivity
- Curriculum Planning
- Motor Skill Development
- Strong Work Ethic and Dependable
- Organizational and Planning Skills
- Supervising Classroom Activities
- Promoting Social and Emotional Development
- Early Childhood Training
Certification
- First Aid & CPR Level C
- Interpersonal Communication Certification
- Adverse Childhood Experience and Early Trauma Certificate
- Responsible Adult Training
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Manager
Walmart Canada
02.2022 - Current
Cashier/Customer Service Associate
Walmart Canada
10.2020 - 01.2022
Warehouse Worker
DB Schenker
10.2019 - 12.2019
Early Childhood Education Assistant
Western Community College
Associates of Science Degree - General
Capilano University
Similar Profiles
Jose Jaime Joel MonjeJose Jaime Joel Monje
Cashier at Walmart CanadaCashier at Walmart Canada
Brandon DoucetteBrandon Doucette
Overnight Associate at Walmart CanadaOvernight Associate at Walmart Canada
LEOZEN JOYLEOZEN JOY
Dairy Frozen Associate at Walmart CanadaDairy Frozen Associate at Walmart Canada
HARMANJIT KAURHARMANJIT KAUR
CASHIER at WALMART CANADACASHIER at WALMART CANADA
Yeeun (Yennie) KwonYeeun (Yennie) Kwon
Receptionist/Administrative Assistant at Fitness OMC ClinicReceptionist/Administrative Assistant at Fitness OMC Clinic