Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sharannya Ravindran

Leduc,AB

Summary

Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Food and Beverage Supervisor

Centurymile Racetrack & Casino
Edmonton, Alberta
05.2024 - Current
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
  • Planned work schedules for restaurant personnel ensuring adequate coverage at all times.
  • Collaborated with server trainees to promptly resolve potential customer concerns.

Server

Tutti Frutti Breakfast & Lunch
Leduc, Alberta
12.2023 - 04.2024
  • Provided excellent customer service to ensure satisfaction.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Set up tables in between patrons to reduce wait times.

Education

Higher National Diploma - Hospitality And Tourism Management

SLITHM
Colombo Sri
04-2023

Skills

  • Restaurant operations management
  • Customer engagement
  • Operations management
  • Complaint resolution
  • Team management
  • Staff management
  • Resource allocation
  • Customer service best practices

Certification

  • Pro Serve

Languages

English
Full Professional
Tamil
Native/ Bilingual

Timeline

Food and Beverage Supervisor

Centurymile Racetrack & Casino
05.2024 - Current

Server

Tutti Frutti Breakfast & Lunch
12.2023 - 04.2024

Higher National Diploma - Hospitality And Tourism Management

SLITHM

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Sharannya Ravindran