Sharanjit Kaur
Surrey,Canada
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Assistant Site Manager
BEST Service Pros
01.2024 - Current
- Oversee daily duties of both light and heavy-duty custodians
- Train new hires and foster Company culture, mission, and values
- Maintain open communication with Site Manager regarding staffing issues, safety, supplies, and other related business concerns
- Facilitate staff meetings as required to implement policies, procedures, and safety requirements
- Maintain and secure storage areas and cleaning equipment/supplies ensuring the safety of staff and the public
- Perform minor equipment repairs and report vandalism
- Report equipment repairs and stock shortages
- Other duties as required per business needs
Site Supervisor
BEST Service Pros
04.2023 - 12.2024
- Trained new team members on-site policies and procedures.
- Oversaw personnel safety and efforts at the work site.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues among team members to keep employees on task.
- Doing scheduling and client meetings
Front Desk Agent
Manning Park Resort
10.2022 - 03.2023
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
Team Lead
BEST Service Pros
04.2019 - 09.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked with different stations to provide optimal coverage and meet production goals.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Food Packer
Aujla Farm
06.2019 - 09.2020
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Prepared food packaging boxes by folding and taping.
- Proved successful working within tight deadlines and a fast-paced environment.
- Communicated with supervisors regarding any issues with packaging process.
- Kept records accurate and current by documenting movements in company system.
- Labeled containers, container tags or products.
Security Guard
Securiguard
04.2019 - 05.2020
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Bachelor of Hospitality Management - Hospitality Management
Ascenda School of Management
Vancouver, BC06.2023
Skills
- Site Installations
- Site Surveys
- Work Site Preparation
- Inventory Procurement
- Project Coordination
- Project Oversight
- Safety Awareness
- Scheduling coordination
- Safety procedures
- Coaching and mentoring
- Emergency response
Languages
English - Native or Bilingual
Full Professional
Hindi - Native or Bilingual
Professional Working
Punjabi - Native or Bilingual
Native or Bilingual
Accomplishments
- Supervised a team of 35 staff members.
Timeline
Assistant Site Manager
BEST Service Pros
01.2024 - Current
Site Supervisor
BEST Service Pros
04.2023 - 12.2024
Front Desk Agent
Manning Park Resort
10.2022 - 03.2023
Food Packer
Aujla Farm
06.2019 - 09.2020
Security Guard
Securiguard
04.2019 - 05.2020
Team Lead
BEST Service Pros
04.2019 - 09.2022
Bachelor of Hospitality Management - Hospitality Management
Ascenda School of Management