Navjot
NB
Summary
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader/Supervisor
Tim hortons
Fredericton, New Brunswick
01.2022 - 12.2024
- Maintained a positive work environment that promoted collaboration between team members.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Organized client meetings to provide project updates.
Call Center Representative
Cloud 5 communications
-
03.2021 - 12.2021
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Updated customer accounts, addresses and contact information within call management databases.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Developed effective working relationships with team members across multiple departments.
Kitchen Helper
Antico
Sault Ste. Marie, Ontario
11.2017 - 12.2020
- Set up banquet tables with tablecloths, napkins, china plates and cutlery.
- Observed food safety and sanitation protocols to reduce germ spread.
- Assisted with special event catering and preparation, including setup and food service.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
- Monitored food temperatures to ensure safety and compliance with health regulations.
Education
Natural Environmental Technician Environmental Science - Environmental Science
Sault Ste Marie
Ontario12-2019
Early Childhood Education Plus - ECE
Stratford Career Institute
Skills
- Problem-solving
- Schedule development
- Decision-making
- Workflow management
- Verbal and written communication
- Quality control
- Cooking
- Plates presentation
- Supply restocking
- Complaint resolution
Certification
- CPR First aid
Rayden dunpynash
- Supervisor Tim Hortons, Fredericton
- Phone number-613-936-7239
Khushali contractor
CIBC Bank
Bank Teller
Contact- 705-992-3164
khushali.c819@gmail.com
Sharanjit Kaur
- Early Childhood educator
- 514-808-7927
- sharry99k@gmail.com
Timeline
Team Leader/Supervisor
Tim hortons
01.2022 - 12.2024
Call Center Representative
Cloud 5 communications
03.2021 - 12.2021
Kitchen Helper
Antico
11.2017 - 12.2020
Natural Environmental Technician Environmental Science - Environmental Science
Sault Ste Marie
Early Childhood Education Plus - ECE
Stratford Career Institute
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