Summary
Overview
Work History
Education
Skills
Qualifications Certifications
Websites
Languages
Timeline
Generic

SHARANJEET KAUR

Scarborough,ON

Summary

Having a strong background in front-of-house operations, customer service, and event planning in the hospitality industry. Competent with industry-specific software and skilled at multitasking in hectic settings. Demonstrated capacity to function well in both solo and group settings. Eager to use practical expertise and academic knowledge to enhance a vibrant hospitality environment.

Overview

1
1
year of professional experience

Work History

Crew Trainer

McDonald’s
02.2023 - Current
  • Knowledgeable employee of McDonald's with a track record of outstanding customer service and team leadership
  • Dedicated and passionate about teaching new hires how to maintain McDonald's high standards for effectiveness, cleanliness, and quality
  • Able to lead comprehensive in-work training sessions with a focus on food preparation methods, safety procedures, and customer relations strategies
  • Adept at using McDonald's training tools and resources to instruct staff members on corporate policies, guidelines, and best practices.

Fundraiser Volunteer

McDonald's
Scarborough, Ontario
05.2024 - 05.2024
  • Dedicated volunteer for McHappy Day fundraiser at McDonald's, actively soliciting donations, organizing activities, and fostering community engagement. Ensured all proceeds directly supported children battling illness. Collaborated with team to maximize fundraising efforts and make a meaningful impact on the lives of sick children and their families.

Crew Member

The Local Café and Restaurant ( Centennial College)
Scarborough, Ontario
01.2024 - 04.2024
  • Actively gaining knowledge and honing abilities as a host, waiter, and bartender in a real-world restaurant environment while being supervised by knowledgeable experts
  • Participating in hands-on training sessions centred around food and beverage preparation, front-of-house operations, and customer service to improve skills in a variety of hospitality-related roles
  • I want to fully immerse myself in the fast-paced restaurant industry and acquire the necessary skills to provide outstanding service and guarantee customer happiness.

Education

Hospitality Skills (Ontario College Certificate) - School of hospitality, Tourism and Culinary arts

Centennial College
04-2024

Higher secondary education -

Alpine Public School

Skills

  • Front-of-house operations
  • Customer service
  • Event planning
  • Industry-specific software
  • Multitasking
  • Solo and group settings
  • Teaching/training
  • Food preparation methods
  • Safety procedures
  • Customer relations strategies
  • Corporate policies and guidelines
  • Host
  • Waiter
  • Barman
  • Hands-on training
  • Food and beverage preparation
  • Strategic Planning
  • Social Media Promotion
  • Volunteer Coordination
  • Budget monitoring

Qualifications Certifications

  • Smart Serve
  • WHIMS
  • TrainCan Food Handler Certification
  • It’s Your Shift training
  • Ontario Health and Safety Certification
  • Advanced Hotel Scale Skills Certificate
  • Opera Cloud application
  • Wine 101
  • Social media marketing typsy
  • Slip, Trip, and Fall prevention
  • Food handler

Websites

Languages

  • English
  • Hindi
  • Punjabi

Timeline

Fundraiser Volunteer

McDonald's
05.2024 - 05.2024

Crew Member

The Local Café and Restaurant ( Centennial College)
01.2024 - 04.2024

Crew Trainer

McDonald’s
02.2023 - Current

Hospitality Skills (Ontario College Certificate) - School of hospitality, Tourism and Culinary arts

Centennial College

Higher secondary education -

Alpine Public School

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SHARANJEET KAUR