Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sharanjeet Kaur

Malsian

Summary

Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Restaurant Manager

Tim hortons
Vaudreuil-dorion
09.2019 - 12.2025
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw daily operations to ensure seamless service delivery and enhance customer experience.
  • Coordinated staff schedules to optimize coverage during peak hours, improving service efficiency.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Trained and mentored team members on customer service best practices.
  • Resolved customer complaints effectively to enhance satisfaction levels.
  • Implemented inventory control measures to optimize supply management.
  • Monitored financial transactions and maintained accurate cash handling procedures.
  • Enforced health and safety standards in compliance with regulations.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Collaborated on promotional campaigns to increase customer engagement and enhance restaurant visibility.
  • Resolved conflicts among employees in an effective manner.

Waitress

La Class
MONTRÉAL
07.2020 - 12.2020
  • Delivered exceptional service to guests in a fast-paced dining environment.
  • Greeted customers, answered questions, and recommended specials, contributing to increased sales.
  • Recommended menu items based on guest preferences and dietary restrictions.
  • Took orders for food and drinks and delivered them to guests.
  • Coordinated with kitchen staff to ensure timely meal preparation and delivery, enhancing guest satisfaction.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Monitored table settings and restocked supplies during busy periods.
  • Fostered positive relationships with regular customers through friendly conversation, encouraging return visits.

Education

Hotel Management And Tourism - Hospitality And Tourism Management

LaSalle College
Montreal, Quebec, Canada
03-2022

GED -

Mother's Pride Intrenational School
Malsian, Punjab, India
05-2017

Skills

  • Inventory management
  • Employee training
  • Health and safety compliance
  • Customer satisfaction
  • Customer relationship management
  • Employee retention
  • Team supervision
  • Leadership
  • Effective communication
  • Problem solving
  • Time management

Languages

English
Proficient (C2)
C2
Punjabi
Native
Native
Hindi
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2

Certification

  • SafeCheck® Advanced Food Safety Certification

Timeline

Waitress

La Class
07.2020 - 12.2020

Restaurant Manager

Tim hortons
09.2019 - 12.2025

Hotel Management And Tourism - Hospitality And Tourism Management

LaSalle College

GED -

Mother's Pride Intrenational School
Sharanjeet Kaur