Sharanjeet Kaur
Brampton
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment
Overview
8
8
years of professional experience
Work History
Assistant Manager
YM Inc. Sirens
02.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Store Manager
YM INC. Sirens
05.2024 - 09.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Co Manager
Forever 21 (YM Inc.)
02.2022 - 05.2024
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on the same page and working toward established business goals
- Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests
- Implemented loss prevention measures, reducing instances of theft and improving store security
- Maximized performance by monitoring daily activities and mentoring team members
Assistant Manager
Sirens (YM Inc.)
09.2018 - 10.2022
- Collaborated with the management team to develop strategic plans for business growth and improvement
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect
Shift Leader
Sirens (YM Inc.)
06.2017 - 09.2018
- Support staff activities including training and making the schedule for employees
- Assisted in assigning daily tasks to employees such as stocking and markdowns, while monitoring activity and made sure tasks were completed in a timely manner
- Maintain or change product displays including those required for periodic sale events
- Operate a cash register and process cash, debit/credit card sale transactions
Education
Computer Programming - Project Management, Eective Learning, Math of Finance, Languages
Niagara College
Welland, ON04.2017
Skills
- Task Delegation
- Training and Development
- Administration and Reporting
- Decision-Making
- Computer Skills
- Time Management
- Policy Implementation
- Sales management
- Brand Management
- Documentation And Reporting
- Performance Tracking and Evaluation
- Hiring and Training
Languages
English
Hindi
Punjabi
Timeline
Assistant Manager
YM Inc. Sirens
02.2025 - Current
Store Manager
YM INC. Sirens
05.2024 - 09.2024
Co Manager
Forever 21 (YM Inc.)
02.2022 - 05.2024
Assistant Manager
Sirens (YM Inc.)
09.2018 - 10.2022
Shift Leader
Sirens (YM Inc.)
06.2017 - 09.2018
Computer Programming - Project Management, Eective Learning, Math of Finance, Languages
Niagara College
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