Dynamic leader with proven expertise in staff supervision and kitchen staff coordination, honed at KARACHI KABABWALA RESTAURANT. Excelled in enhancing customer satisfaction and employee retention through effective team management and maintaining high sanitation standards. Skilled in inventory management and food safety compliance, significantly reducing food waste and ensuring health regulations adherence.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor
KARACHI KABABWALA RESTAURANT
808 BRITANNIA ROAD WEST, MISSISSAUGA, CANADA , ON
01.2021 - Current
Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
Identified team weak points and implemented corrective actions to resolve concerns.
Established and managed team schedules and shift assignments.
Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
Reduced food waste by implementing proper inventory tracking and storage practices.
Maintained health and food safety standards at all stages, from storage through delivery.