SHARANDEEP KAUR
Abbotsford,Canada
Summary
Dynamic professional with a proven track record at Cactus Club Cafe, excelling in food preparation and kitchen organization. Adept at managing time effectively while ensuring health compliance and fostering teamwork. Recognized for enhancing customer service through strong communication skills and maintaining a safe, efficient work environment.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Book Keeping and Accounting Clerk
Traveler Motel
Abbotsford, British Columbia
10.2023 - 06.2025
- Processed daily financial transactions and maintained accurate cash records.
- Managed accounts payable and receivable using accounting software systems.
- Assisted in preparing monthly financial reports for management review.
- Handled customer inquiries regarding billing and payment issues with professionalism.
- Collaborated with team members to enhance efficiency of accounting processes.
- Maintained organized filing system for invoices and financial documents.
LINE COOK
Cactus Club Cafe
Abbotsford, Canada
09.2024 - Current
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
- Stocked and restocked kitchen supplies as needed.
- Set up and performed initial prep work for soups, sauces and salads.
Customer Service Representative
Walmart
Brantford, Ontario
09.2023 - 06.2024
- Assisted customers with inquiries and resolved issues efficiently.
- Processed transactions accurately at the register.
- Maintained product displays and ensured shelves were stocked.
- Answered customer inquiries and provided accurate information regarding products and services.
ASSISTANT ACCOUNTANT
Silicon Valley Computers
01.2019 - 01.2022
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Reviewed general ledger entries and assessed accuracy.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Evaluated and improved financial records to make important business decisions.
Education
Post Graduate Certificate - Financial Planning Services
Conestoga College
Kitchener, ON 09.2023 - 04/2024
Master of Commerce - Business
Punjab University
Chandigarh, India 07.2017 - 05/2019
Bachelor of Commerce - Business
Punjab University
Chandigarh, India 07.2014 - 05/2017
Skills
- Food preparation
- Recipe execution
- Kitchen organization
- Health compliance
- Time management
- Inventory control
- Team collaboration
- Customer service
- Communication skills
- Interpersonal skills
- Delegation and task management
- Teamwork
- Data entry
- Office organization
- Problem solving
- Multitasking
- Organizational skills
- Information management
- Records management
- Customer interaction
- Issue resolution
- Product knowledge
- Customer relationship management
- Active listening
- Call center experience
Websites
Certification
- Financial Planning Coaching from Udemy
- Advanced diploma in Busy Wing and Tally for computer based accounting from Punjab University Chandigarh (India)
- First Aid certificate from oratorio
Accomplishments
- University Position in Advanced Computer Based Accounting.
- Awarded for best teacher in school as well as work during Pandemic (online teaching).
Activities
- Listen Music and singing.
- Play acts during college time and won the prizes in extra curricular activities.
- President of Discipline committee in College and Organize the events.
Timeline
LINE COOK
Cactus Club Cafe
09.2024 - Current
Book Keeping and Accounting Clerk
Traveler Motel
10.2023 - 06.2025
Customer Service Representative
Walmart
09.2023 - 06.2024
Post Graduate Certificate - Financial Planning Services
Conestoga College
09.2023 - 04/2024
ASSISTANT ACCOUNTANT
Silicon Valley Computers
01.2019 - 01.2022
Master of Commerce - Business
Punjab University
07.2017 - 05/2019
Bachelor of Commerce - Business
Punjab University
07.2014 - 05/2017