Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sharandeep Kaur

Surrey

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Manager

Range Freightways
06.2024 - Current

Cook

Nandos Peri Peri
01.2018 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Achieved recognition for contribution to store success by optimizing sales.

Supervisor

Booster Juice
12.2021 - 03.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Identified individual employee's unique work styles and adapted management methods.
  • Performed annual evaluations and reviews for large staff of employees.
  • Analyzed equipment breakdowns using various troubleshooting methods.

Education

Associate of Arts - Arts Management

BCIT
Vancouver, BC
07.2021

Skills

  • Business Planning
  • Closing and Contract Negotiations
  • Customer Relationship Management
  • Corporate Social Responsibility
  • Customer Service
  • Quality Standards
  • Time Management
  • Business Management Principles
  • Customer Relations
  • Staff Supervision
  • Staff Training
  • Greet Guests
  • Staff Management
  • Fire Safety Regulations
  • Staff Development
  • Assist Customers

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Manager

Range Freightways
06.2024 - Current

Supervisor

Booster Juice
12.2021 - 03.2023

Cook

Nandos Peri Peri
01.2018 - Current

Associate of Arts - Arts Management

BCIT

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Sharandeep Kaur