Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Sharandeep Kaur

Surrey,BC

Summary

Dynamic leader with proven expertise in staff management and customer service honed at Tim Hortons. Excelled in training and mentoring teams to enhance productivity and customer satisfaction. Leveraged goal-oriented approach to significantly improve operational efficiency. Skilled in fostering high-performance environments.

Overview

3
years of professional experience
1
Certification

Work History

Tim Hortons

Supervisor
09.2023 - Current

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Tim Hortons

Team Member
09.2021 - 09.2023

Job overview

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Kwantlen Polytechnic University
Surrey, BC

Diploma from Gender Studies
09.2023

University Overview

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Languages

English
Punjabi
Hindi

Certification

Food safe

Timeline

Supervisor
Tim Hortons
09.2023 - Current
Team Member
Tim Hortons
09.2021 - 09.2023
Kwantlen Polytechnic University
Diploma from Gender Studies

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Sharandeep Kaur