Sharandeep Kaur
Markham,ON
Summary
Dynamic and results-oriented professional with experience at ShipHero and H&M Retail, excelling in efficient packing and outstanding customer service. Demonstrated ability to enhance packing efficiency and foster customer loyalty through personalized service. Skilled in using scanner systems and maintaining safety protocols, significantly contributing to operational goals and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Packer
ShipHero
02.2024 - Current
- Collaborated with team members to achieve daily goals and meet company objectives.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Reduced waste by implementing sustainable packing practices, contributing to environmental goals.
- Reduced packaging time, carefully selecting and using appropriate tools and methods.
- Placed items into bags, boxes or other containers.
- Weighed packaged items to calculate total weight.
- Counted items to verify accuracy of orders.
Retail Sales Associate
H&M Retail
02.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Greeted customers and provided outstanding customer service.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Education
BBA - Project Management
Yorkville University
Yorkville, None01-2023
Skills
- Weighing and measuring
- Packing boxes
- Product packaging
- Safety protocols
- Efficient packing
- Warehouse safety
- Product information documentation
- Production line monitoring
- Scanner systems
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Packer
ShipHero
02.2024 - Current
Retail Sales Associate
H&M Retail
02.2023 - 01.2024
BBA - Project Management
Yorkville University
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