Sharan Nagaraththinam

-Perform the duties of an account manager (process all cash and card transactions

Process returns and exchanges while implementing the Uniqlo Canadian Code of Conduct and handling customer inquiries)
-End of day processing (counting and sending money to the bank)
-Leader on the sales floor to maintain a stable environment and keep all staff informed while taking steps to achieve sales efficiency goal
-Lead a department by planning actions to achieve sales, implementing them and reviewing results and figures
-Carry out the configuration of the stock plan to retrieve the number of stocks, out-of-stocks and all SKUs in the store
-Know the functions and compositions of Uniqlo items in order to sell them.

-Optimized store layout for improved flow and ease of navigation, enhancing the overall customer experience.

-Provided exceptional after-sales support, earning numerous positive reviews from satisfied clients.

-Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

-Used consultative sales techniques to understand customer needs and recommend relevant products and services.

-Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

-Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,