Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sharan Kaur

Surrey,BC

Summary

Reliable Store Supervisor with four years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.

Overview

4
4
years of professional experience

Work History

Store Supervisor

Freshslice
09.2022 - Current
  • Trained team members in successful strategies to meet operational and sales targets.
  • Trained newly hired Job titles in upselling techniques, Skill and Skill, bolstering job expertise within Timeframe.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Answered questions about store policies and addressed customer concerns.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Conducted inventory analysis to determine optimal stock levels.

Crew Member

McDonald’s
05.2022 - 07.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Replenished serving stations with fresh food and cleaned up spills.

Crew Member

McDonald’s
06.2021 - 04.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Brewed coffee and tea and changed out drink station syrups.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Backed up servers by setting up trays and completing some food deliveries.

Crew Member Team Leader

McDonald’s
10.2018 - 05.2021
  • Reviewed project requirements with customer to clarify issues and facilitate timely completion of job.
  • Distributed necessary tasks and duties during each shift.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Quickly and efficiently resolved complaints and escalated issues.
  • Consulted with customers to understand desires and help each owner meet individual property objectives.

Education

Business Hospitality -

Pacific Link College
Surrey, BC

Skills

  • Team Leadership
  • Financial Approvals
  • Compliance Requirements
  • Reading Comprehension
  • Customer Order Fulfillment
  • Time Management
  • Customer Flow Monitoring
  • Restocking Oversight
  • Work Planning and Prioritization
  • Bank and Safe Deposits
  • Sales Promotion
  • Customer Experience Management
  • Team Development
  • Employee Training
  • Cash Handling and Reconciliation

Languages

Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Store Supervisor

Freshslice
09.2022 - Current

Crew Member

McDonald’s
05.2022 - 07.2022

Crew Member

McDonald’s
06.2021 - 04.2022

Crew Member Team Leader

McDonald’s
10.2018 - 05.2021

Business Hospitality -

Pacific Link College

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Sharan Kaur