Sharai Morales Cajina
Calgary,AB
Summary
Hardworking employee with customer service, multitasking and committed to driving high sales in both slow and busy shifts. Devoted to giving every customer a positive and memorable experience. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Motivated, looking for full-time work. Intends to develop professional work experience having excellent communication and time management skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Just Cozy
Calgary, AB
10.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized stockroom, unboxed new merchandise and restocked shelves according to size, color or style in appealing and organized arrangements to promote items.
- Worked with fellow sales team members to achieve group targets.
- Performed cashier duties such as accepting payments, issuing receipts, opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Completed daily tasks to keep cleanliness of store environment including floors, windows and displays for maximum productivity.
- Bagged or packaged purchases.
- Maintained knowledge of sales and promotions, exchange policies and security practices.
Pharmacy Clerk
Famacia Natalie
Managua , Nicaragua
07.2018 - 11.2022
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Answered customer inquiries regarding drug interactions, side effects, dosage and storage information.
- Provided advice on health-related issues such as diet, exercise, over-the-counter remedies.
- Received written prescriptions from physicians' offices and hospitals.
- Assisted pharmacist in daily operations tasks and administrative tasks.
- Organized and labeled medication containers for easy identification.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed pharmacy payments from customers using cash registers or other electronic systems.
- Managed and received inventory by counting stock, monitoring medication expiration dates and informed supervisors of stock needs and shortages.
Education
High School Diploma -
Pureza De Maria
Managua, Nicaragua11-2019
Incomplete University - Medicine
UNAN - Managua
Managua, NicaraguaSkills
- Customer Service
- Upselling
- Reliable and Punctual
- Cash Register Operation
- Time Management
- Problem-Solving Skills
- Energetic Self-Starter
- POS System Operation
- Excellent Communication Skills
- Teamwork and Collaboration
- Positive and Professional
- Multi-Tasking Strength
- Reading Comprehension Skills
- Store Opening and Closing
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Sales Associate
Just Cozy
10.2023 - 01.2024
Pharmacy Clerk
Famacia Natalie
07.2018 - 11.2022
High School Diploma -
Pureza De Maria
Incomplete University - Medicine
UNAN - Managua
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