Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sharah Kaye Padua

108-16 London Green Crt, Nort York,ON

Summary

An aspiring student to become a Flight Attendant and achieve a diploma at Seneca College. Passionate and hardworking of customer service willing to learn and explore more from a positive working environment.

Overview

2
2
years of professional experience

Work History

Customer Service Ambassador

Cathay Pacific Airways- Co-op
01.2024 - Current
  • Gathered information at the flight briefing and filled up supplies ahead of time.


  • Greet travelers and address any concerns or queries.


  • Assisted passengers with self-service kiosk check-in by displaying exceptional customer service.


  • Verified the accuracy of the traveler's' documentation and helped them find the service agent counters to drop off their bags.


  • Obtained a yellow Security Control Pass at Toronto Pearson Airport.

Crew Member

McDonald's
04.2022 - Current
  • Worked front counter, and drive-thru.


  • Took orders, packed food , and collected payments.


  • Performed a strong multitasking abilities, and handling multiple orders.


  • Worked well with teammates and accepted coaching from management team.


  • Greet customer and resolve problems.

Education

Diploma - Operations & Cabin Management

Seneca College
1750 Finch Ave E
06.2024

High School Diploma -

Weston Collegiate Institute
100 Pine St, Toronto, ON
06.2022

Skills

  • Customer Service
  • Customer Focus
  • Complaint Handling
  • Amadeus Altéa
  • Microsoft Office
  • Communication
  • Teamwork
  • Positive Attitude
  • Work Ethic
  • Adaptability

Languages

English
Full Professional
Tagalog
Native or Bilingual
French
Elementary
Korean
Elementary

Timeline

Customer Service Ambassador

Cathay Pacific Airways- Co-op
01.2024 - Current

Crew Member

McDonald's
04.2022 - Current

Diploma - Operations & Cabin Management

Seneca College

High School Diploma -

Weston Collegiate Institute

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Sharah Kaye Padua