To work in the healthcare environment in order to help the company and, achieve the best possible potential not only billing claims on HCAI but many other portal insurance either MVA, EHC, PRIVATE, WSIB and, Slip and fall files. I would like support my new team by giving them encouragement to help them with his cases and claims..
Experienced manager, and clinic director professional with leadership experience. Creative and resourceful in solving unexpected problems, and works well independently or in a team environment.
Overview
10
10
years of professional experience
7
7
Certification
Work History
MVA coordinator/AC Manager
PHYSIOMED
01.2021 - 04.2021
Coordinating accounts receivables department to facilitate timely payment by patients and third parties
Give outstanding receivables to lawyers and insurance companies to contribute to account settlement
Taking payments and processing treatment plans for EHC, MVA, WSIB, Slip and fall
ACM Manager and collections from the clinic
Billing on HCAI, Telus, Provider connect, Blue cross and many more EHC, WSIB, MVA, Portals including paper claims for services and products
Trained on colligo software, clinic master, universal, microsoft word, exel, adobe, and google drive
Perform AR reports and collections
Prepared OCF-3, OCF-1, OCF-5, OCF-23 & OCF-18 including completion and sending treatment plans
Physiotherapist Assistant/Office administrator
Activa Clinics
01.2017 - 12.2020
Applied modalities treatment including wax, laser, ultrasound, IFC, TENS, acupuncture and ice packs and hot packs
Performed foot scan for customized orthotics and measure customized stocking compression stocks
Monitored patients during treatments, individual activities and reported patient performance
Directed exercises and rehabilitation programs for WSIB patients and for other physical neurological conditions
Adjusted and monitor the operation of equipment
Prepared treatment areas and electrotherapy equipment for use by physiotherapists
Checked and control all clinic products offer for patients
Cleaned physical therapy equipment and treatment areas
Changed and launder linen
Performed clerical tasks such as documenting activities, storing and updating files, answered telephone calls, confirmed and booking appointments
Updating treatment plans with patients
Answering the telephone
Greeting and assisting clients
Responding to inquiries and helping patients with enquiries promptly and professionally
Providing administrative support under the direction and support of the office manager and clinic director
General clerical duties (mail distribution, photocopies, faxes etc.)
Full-cycle Universal process such as but not limited to;
Adding new patients and open patient cases
Create Invoices and Record Payments
Complete MVA, EHC and WSIB claim forms
Create and track Treatment Plans
Submit insurance documents
Maintain organized and up-to-date patient files
Produce invoices and receipts as needed, and handle payments and POS transaction
Look up coverage information from the extended health care providers and communicate that information to the patients effectively
Summiting of OCF’s to adjusters and follow up on IE reports
Worked in the billing department and collections
Have knowledge on inventory of the clinic outgoing to the clinics and organizing before is dispensed
Uploading patient chart on the software
Responsible of training other new Employees in all the clinics
Rehabilitation Therapist
Family Oriented Rehab Services
01.2018 - 12.2018
Assisted on the client reach their maximum rehabilitation potential
With the family context
Applied assistance to the rest of the team in ensuring a holistic level of treatment
Help support work from the hospital staff and under the direction of regulated health care professionals in order to assist the client and the professionals to go through this first phase of the recovery process
Accompany the clients to and from school in the classroom to give extra support under the guidance of the classroom teacher
Rehabilitation Therapist
Neurologic Rehabilitation Institute of Ontario
01.2018 - 12.2018
Provide direct care and indirect care for assigned clients
Follow designed program as accurately as possible
Transported patients on my own vehicle occasionally
Utilize appropriate Crisis Management strategies with patients that have severe brain injury
Applied physiological strategies for cognitive, emotional and behavioral changes
Collect required clinical data
Use appropriate teaching techniques and tools for rehabilitation
Participate in research or educational presentations as requested
Assume other duties as assigned like cleaning organizing and assisting patients with cooking and other ADLs
Provided speech therapy exercises
Done gait and ROM, PROM, AROM therapy with patients
Certify in CPI (crisis prevention institute)
Provided coma stimulation therapy, cognitive therapy and occupational therapy
Physiotherapist Assistant
Life Mark Seniors and Wellness at Burton Manor
01.2016 - 12.2016
Applied all non-electrical modalities
Instructed gait training therapy
Guide residents with sit-stand training
Hands-on Treatment Including handling of limb; AAROM/PROM principles, WC ROM, bed ROM
Worked with neuro gym including sit to stand training and bulge mobility training
Maintenance equipment of SPC/4PC; FWW/Rollators; WC/tilt WC
Handling of different types of approaches with resident suffering of mental disorders helping them control of impulses in social interactions and physical impulses and even of depression
Done stairs training
Directed exercise groups in the mornings and afternoon with elders with stroke or in wheelchairs
Physiotherapist Assistant
Life Mark Physiotherapy
01.2014 - 12.2016
Performed transfers, and help patients correctly position themselves
Prepared and apply hot or cold packs, hydrotherapy, IFC, C spine traction, Pelvic traction, magnetron and wax treatments
Assisted patients with activities such as stretching, individual exercises, posture re-education and gait re-education
Administer electrotherapy treatments such as ultrasound, interferential treatment, transcutaneous electrical nerve stimulation (TENS) and electrical muscle stimulation
Participated in group exercise
Monitored patients during treatments, individual activities and exercise classes, and reported patient performance
Adjusted and monitor the operation of equipment
Prepared treatment areas and electrotherapy equipment for use by physiotherapists
Checked and store equipment
Cleaned physical therapy equipment and treatment areas
Changed and launder linen
Performed clerical tasks such as documenting activities
Answered telephone calls, confirmed appointments
Physiotherapist Assistant
Life Mark Seniors and Wellness at Hawthorns Woods Care Community
01.2015 - 12.2015
Applied all electrical modalities
Helped resident with lifts and transfers from bed to wheelchair or wheelchair to chair
Guide residents with sit-stand training also instructed gait training therapy
Hands-on Treatment Including handling of limb; AAROM/PROM principles, WC ROM, bed ROM
Directed exercise groups in the mornings and afternoon with elders with stroke or in wheelchairs
Maintenance equipment of SPC/4PC; FWW/Rollators; WC/tilt WC
Performed chest therapy for resident in need
Handling of different types of approaches with resident suffering of mental disorders helping them control of impulses in social interactions and physical impulses and even of depression
Worked in Convalescent Care Unit and acute rehab
Worked with residents with acute fractures, THR, TKR and acute stroke
Done stairs training
Worked with neuro gym including sit to stand training and bulge mobility training
Prepared and apply hot or cold packs, hydrotherapy, IFC, decompression bed treatment and wax treatments
Done shockwave therapy training
Assisted patients with activities such as stretching, individual exercises, posture re-education and gait re-education
Administer electrotherapy treatments such as ultrasound, interferential treatment, transcutaneous electrical nerve stimulation (TENS) and electrical muscle stimulation
Monitored patients during treatments, individual activities and exercise classes, and reported patient performance
Adjusted and monitor the operation of equipment
Prepared treatment areas and electrotherapy equipment for use by physiotherapists
Checked and store equipment
Cleaned physical therapy equipment and treatment areas
Physiotherapist Assistant
Arvan Rehab Group at Erin mills Lodge long Term Care
01.2015 - 12.2015
Assisted residents in individual activities such as stretching, strengthening, walking, parallel bars training shoulder wheel and coordination exercises
Instructed residents in the used of canes, walkers and wheelchairs
Monitored residents during treatments, individual activities and exercise classes and documenting their performance
Performed percussions, drainage for respiratory conditions, deep breathing exercises, prepare and perform the used of ultrasound machine with elders
Teach and perform exercise classes for small and big group class using different types of exercise equipment
Occupational Therapist Assistant
New Horizon
01.2014 - 12.2014
Company Overview: (Work placement)
Observed and recorded patients' progress attitudes, and behavior maintaining records in files
Monitored patients' performance in therapy activities, providing encouragement
Selected therapy activities to fit patients' needs and capabilities
Instructed, or assisted in instructing, patients and families in home programs, basic living skills, and the care and use of adaptive Equipment
Evaluated the daily living skills and capacities of physically, developmentally or emotionally disabled clients
(Work placement)
Education
Bachelor's -
Hospitality Management
Toronto, ON
12.2019
Certification -
Project Management
Toronto, ON
12.2017
Physiotherapy Assistant -
Trios College
12.2014
DCS / DEC -
Physiotherapist Assistant
Toronto, ON
12.2014
DCS / DEC -
Occupational Therapy
Toronto, ON
12.2014
High school diploma or GED -
Monsignor Fraser college
Toronto, ON
11.2013
Skills
Interpersonal skills
Organizational skills
Communication skills
Understanding of modalities
Safety and hygienic methods
Adaptability
Presentation skills
Research & development
Microsoft Office
Project management
Microsoft Project
Microsoft SharePoint
Microsoft Windows Server
Program management
Agile
Computer networking
Process improvement
System administration
Active Directory
Leadership
Management
Technical support
Customer support
Customer service
Records management
Medical terminology
DNS
Microsoft SQL Server
LAN
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Portuguese
Elementary
Certification
Physiotherapist (PT/PTA), 01/01/14
Occupational Therapist Assistant, 01/01/14
Project Management Professional, 01/01/18
Microsoft Certified Professional, 01/01/14
Standard First Aid and CPR, 01/01/14
Accounting, 01/01/20
Social services, 05/01/18
Clinic administrator, 01/01/18
Community & social services, 01/01/18
Mental health, 01/01/18
Auditer, 01/01/18
Collections department, 01/01/20
HIGH SCHOOL DIPLOMA, 01/01/13
Personal Information
Brampton
Mississauga
Vaughan
Etobicoke
Richmond Hill
Basically all GTA
Totalyearsofexperience
10
Timeline
MVA coordinator/AC Manager
PHYSIOMED
01.2021 - 04.2021
Rehabilitation Therapist
Family Oriented Rehab Services
01.2018 - 12.2018
Rehabilitation Therapist
Neurologic Rehabilitation Institute of Ontario
01.2018 - 12.2018
Physiotherapist Assistant/Office administrator
Activa Clinics
01.2017 - 12.2020
Physiotherapist Assistant
Life Mark Seniors and Wellness at Burton Manor
01.2016 - 12.2016
Physiotherapist Assistant
Life Mark Seniors and Wellness at Hawthorns Woods Care Community
01.2015 - 12.2015
Physiotherapist Assistant
Physiocare Rehab Clinic
01.2015 - 12.2015
Physiotherapist Assistant
Arvan Rehab Group at Erin mills Lodge long Term Care