Shaquon Williams
Kitchener
Summary
Driven Territory Manager leads and motivates front-line employees to capture sales opportunities and enhance bottom line. History of building new territories while tenaciously developing revenue channels and acquiring customers. Proven program management, strategic planning and operational problem-solving expertise. Goal-oriented Territory Sales Manager with great pride in exceeding goals and achieving sales quotas. Dedicated to maintaining high level of personal product knowledge and skillfully influencing consumer buying habits. Exercise sound judgment and establish goals to meet aggressive targets. Stay up to date on products, market conditions and competitor activities to effectively optimize strategies for current conditions. Relationship-driven networker with exceptional prospecting and closing skills and proven record of sales accomplishment. Results-driven, self-motivated and enterprising in tackling diverse sales and leadership challenges.
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Accomplished Sales Executive with 10 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Overview
2026
2026
years of professional experience
Work History
Field Sales Representative
Match Marketing Group
08.2023 - Current
- Developed strong customer relationships through effective communication and product demonstrations.
- Conducted market research to identify potential clients and expand sales opportunities.
- Collaborated with team members to devise targeted sales strategies tailored to regional demands.
- Managed inventory levels, ensuring product availability for timely customer delivery.
- Trained new hires on product knowledge and best sales practices, fostering team success.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Facilitated regular training sessions for new team members to quickly bring them up to speed on products and sales techniques.
Senior Sales Executive
Telus
- Nurtured customer relationships to elevate customer experiences and facilitate sales.
- Networked with potential customers, made cold and warm calls and set up appointments and showcase offerings.
- Engaged with prospective clients to grow pipeline and schedule sales presentations.
- Grew brand awareness by increasing market penetration with customer-focused approaches.
- Cultivated prospect rapport by soliciting leads and maintaining relations through sale.
- Secured long-term accounts by delivering polished sales presentations to promote brand effectiveness.
Territory Sales Manager
Telus
06.2022 - Current
- Managed expenses and time to maximize productivity.
- Analyzed potential sales opportunities and call plan.
- Trained team members on customer service strategies and techniques.
- Guided sales employees in improving presentations, negotiating skills and customer service strategies.
- Discovered sales opportunities by showcasing products and services to interested clients.
- Expedited resolutions to correct customer problems and complaints.
- Penetrated new markets by investigating competitor products, services and trends.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Assistant Manager
Telus
01.2020 - Current
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses and project demand.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
Community Youth Worker
Abiezer Church
06.2010 - Current
- Offered key emotional support to special needs youth.
- Observed young people in counseling sessions to better understand approaches toward healing.
- Modeled positive behavior for residents by providing leadership and positive interactions.
- Collaborated with counselors to communicate relevant information.
- Achieved established program plan goals by developing and maintaining effective working relationships with staff, court officials and educators.
- Connected individuals with relevant community resources and coordinated referrals.
- Performed assessments to determine individual limitations and strengths.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Collaborated with social workers to support patients.
- Guided clients through transition to independent living within community.
Sales Representative
OSL
06.2014 - 06.2016
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Demonstrated product features to align with customer needs.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
Assembly Production Operator
Karmax
09.2012 - 09.2013
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Operated precision tools and equipment to perform dimensions without error.
- Monitored processes, reporting abnormalities to management team.
- Suggested operational modifications to improve quality and production times and reduce costs.
- Assembled and completed products according to production schedules.
- Assembled complex components after careful review of project specifications and directions.
- Assessed work for errors or compliance issues and made corrections or modifications.
Education
Audio Engineer -
Trebas Institute
Toronto, ON01.2020
Skills
- Business Growth and Retention
- Solution Selling
- Market and Competitive Analysis
- Territory and Account Management
- Performance Management
- Problem Solving
- Decision Making
- Networking Events
- Sales Quota Management
- Time Management
- Sales Statistics Analysis
- Verbal and Written Communication
- Team development
- Relationship selling
- Territory management
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
Languages
English
Full Professional
Timeline
Field Sales Representative
Match Marketing Group
08.2023 - Current
Territory Sales Manager
Telus
06.2022 - Current
Assistant Manager
Telus
01.2020 - Current
Sales Representative
OSL
06.2014 - 06.2016
Assembly Production Operator
Karmax
09.2012 - 09.2013
Community Youth Worker
Abiezer Church
06.2010 - Current
Senior Sales Executive
Telus
Audio Engineer -
Trebas Institute
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