Hi, I’m
SHAQUILLE SUBAN
Lionel Town,Clarendon
Summary
A dynamic and people-focused professional with a passion for delivering exceptional service and creating positive experiences. Approachable demeanor and enthusiasm foster collaboration, contributing to a productive and harmonious team culture. Thrives in high-pressure environments, consistently meeting deadlines with precision and ensuring quality outcomes. Possesses a strong growth mindset and commitment to making impactful contributions. Eager to bring adaptable skill set to a challenging new role that will allow for continued professional development and excellence.
Overview
11
years of professional experience
Work History
Jamaica Defence Force
Aircrewman
06.2018 - Current
Job overview
- Launched military career as Infanteer Class 4 with the Jamaica Defence Force on June 24, 2018
- Enhanced operational capabilities by obtaining a Force Driver qualification through a Basic Driving Course in October 2019
- Advanced to the role of Aircrewman in October 2020, focusing on Search and Rescue, Troop Transport, Casualty Evacuations, and critical community support
- Further developed driving proficiency by completing an advanced truck driving course in February 2022
IBEX Global
Customer Service Associate
02.2017 - 06.2018
Job overview
- Promoted from Customer Service Associate to Real-Time Analyst at Ibex Global, adeptly managing call volumes and delivering half-hourly reports to uphold stringent service level agreements for client satisfaction and company standards
Teleperformance (AllianceOne Inc)
Customer Service Representative
10.2016 - 02.2017
Job overview
Completed billing and sales enquiries for AT&T customers.
High Extreme Adventure
High Angle Technician
07.2015 - 10.2016
Job overview
- Daily Reports (12 Months)
- High Angle Technician (9 Months)
H.B. Brown Petroleum Limited
Cashier
08.2015 - 01.2016
Job overview
- Pump Attendant
E-learning Jamaica: Tablets in School
System Administrator
07.2014 - 08.2014
Job overview
- Assistant to the Facilitator
Monymusk Sugar Estate Lionel Town Division
10.2013 - 11.2013
Job overview
- Assisted with the making of the Pivot base
- Assisted with the Bridges
CHUKKA CARIBBEAN ADVENTURE
07.2013 - 08.2013
Job overview
- Prepared the training manual
- Assisted with high angle training
Education
Vocational Training Development InstituteGordon Town, St Andrew
Bachelor from Drafting and Building Technology
01.2025
University Overview
Currently pursuing an Associate Degree in Drafting and Building Technology at the Vocational Training Development Institute.
University of The Commonwealth CaribbeanKingston, JA
Certificate from Computer Information Systems
07.2022
University Overview
Earned a Certificate in Computer Information Systems, July 2022.
Bustamante High SchoolLionel Town, Clarendon
High school diploma
01.2014
University Overview
Achieved eight CSEC subjects at Bustamante High School, including Grade 1 in Electronic Documentation Preparation Management and Building Technology, Grade 2 in Technical Drawing, Principles of Accounts, and Information Technology, and Grade 3 in Geography, Mathematics, and Spanish.
Garvey Maceo High School
Certificate of Education
01.2012
University Overview
Achieved High School Diploma from Garvey Maceo High with four CSEC subjects, including English A, Agricultural Science, Electrical Technology, and Principles of Business.
Skills
- Customer Service
- Writing
- Teaching
- Information Technology
- Microsoft PowerPoint
- Communications
- Business Studies
- Architectural Drawing
- Mentorship
- Empowerment
- Billing
- Construction
- Sales
- Microsoft Excel
- Management
- Microsoft Word
Problem-Solving
Multitasking
Computer Skills
Teamwork and Collaboration
Friendly, Positive Attitude
Languages
English
Full Professional
References
- Lashawn Clarke, Extreme Adventures, +44-7710-701-924, lashawn77@hotmail.com
- Patricia Morgan-Russell, Bustamante High School, (876) 857 - 4012
- Shanique Minott, Ibex Global, 876 442-5471
Hobbies and Interests
- Taking long drives
- Playing and watching cricket
Personal Information
- Date of Birth: 07/30/95
- Nationality: Jamaican
Timeline
Aircrewman
Jamaica Defence Force
06.2018 - Current
Customer Service Associate
IBEX Global
02.2017 - 06.2018
Customer Service Representative
Teleperformance (AllianceOne Inc)
10.2016 - 02.2017
Cashier
H.B. Brown Petroleum Limited
08.2015 - 01.2016
High Angle Technician
High Extreme Adventure
07.2015 - 10.2016
System Administrator
E-learning Jamaica: Tablets in School
07.2014 - 08.2014
Monymusk Sugar Estate Lionel Town Division
10.2013 - 11.2013
CHUKKA CARIBBEAN ADVENTURE
07.2013 - 08.2013
Bustamante High School
High school diploma
Garvey Maceo High School
Certificate of Education
Vocational Training Development Institute
Bachelor from Drafting and Building Technology
University of The Commonwealth Caribbean
Certificate from Computer Information Systems
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