Shaquille Sayers

• Operate TTC buses safely and efficiently along designated routes, providing reliable transportation to the public across the city of Toronto.

• Deliver excellent customer service by assisting passengers, providing route information, and ensuring accessibility for individuals with disabilities.

• Monitor road and weather conditions to ensure safe driving practices in all environments.

• Adhere strictly to TTC policies, traffic laws, and safety procedures to ensure the well-being of passengers, pedestrians, and fellow road users.

• Maintain accurate reports on incidents, mechanical issues, and shift activities.

• Manage challenging situations with professionalism, including fare disputes, passenger complaints, and emergency scenarios.

• Cleaned resident rooms, common facility areas, emptied trash, moped floors, etc
• Assisted in cleaning surgical room and surgical equipment using hospital guidelines
• Helped maintain the cleanliness of the facility that may include specific duties related to housekeeping, laundry, and floor care
• Followed all health and safety regulations
• Environmental Services

• Responded to customers' enquiries and complaints over the phone and in person in a competent and timely fashion
• Reorganized and rebuild shelves and display areas according to the store layout
• Maintained regular inventory counts and keeping records of grocery inventory
• Ensure assigned department is maintained according to company's standards at all times
• Reorganized sales floor and set up product display

• Maintained a professional demeanor and ensured the highest level of customer service and satisfaction
• Processed credit card payments for orders and managed accounts receivables
• Assisted customers in navigating the company’s website, and placing orders online and troubleshooting any technical issues
• Up sell to customers and increasing margins and brand loyalty
• Submitted requests to the correct departments preventing any re-occurring issues and recommended improvements needed

• Loaded, unloaded and transported cargo weighing up to 90 pounds between terminals and aircraft
• Stocked aircraft cabin interiors for flights with equipment and supplies.
• Complied with all safety procedures and airline policies
• Coordinated with ramp agents to verify that all baggage was placed on the correct outgoing flight
• Assisted in ramp set up and storage of equipment and cargo
• Ensured all bags were properly sealed, tagged and loaded onto the assigned flights

• Located at key points providing information to customers within the subway station
• Answer inquiries and provide direction to customers who may be lost in a courteous and efficient manner
• Communicated with fellow employees and customers in a respectful and professional manner