Shaquille Legall
Toronto
Summary
Experienced sales leader with a strong ability to drive client engagement and generate revenue. Demonstrates exceptional project management skills and a commitment to ensuring client satisfaction through effective communication. Focused on fostering team collaboration and consistently achieving results, while seamlessly adapting to changing business needs. Brings expertise and dedication, well-prepared to excel in this role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Executive Manager
Amsterdam Capital Group
09.2022 - Current
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Increased client retention by building and maintaining strong relationships with key accounts.
- Organized regular client meetings to discuss progress, address concerns, and maintain open lines of communication.
- Negotiated and closed lucrative contracts, securing long-term business commitments from clients.
- Successfully managed a diverse range of accounts across various industries, showcasing adaptability and strong relationship-building skills.
Management
Lavelle
09.2016 - 01.2024
- Manage day-to-day operations of a [type of establishment] with a team of [number] employees, ensuring top-tier service and guest satisfaction
- Develop and implement training programs for new staff, focusing on customer service, food safety, and team collaboration
- Oversee inventory management, including ordering supplies, controlling food costs, and minimizing waste to maximize profitability
- Maintain consistent communication with kitchen and front-of-house staff to ensure seamless service and timely delivery of orders
- Handle customer inquiries, resolve complaints, and address special requests to guarantee positive dining experiences
- Prepare and analyze financial reports, including labor costs, revenue, and budgeting, ensuring operations are in line with company goals
- Coordinate and manage special events, promotions, [specific achievement, e.g., increased sales or customer retention]
- Advised senior management on security best practices, contributing to strategic planning and risk management.
Lead Server
Church Aperitivo
09.2016 - 05.2018
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Contributed to team success by consistently meeting or exceeding individual sales goals each month.
Server
Buonanotte
06.2014 - 04.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Georges Vanier
Toronto, ONSkills
- Data-driven insights
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving abilities
- Multitasking
- Team leadership
- Sales targeting
- Interpersonal skills
- Client relationship management
- Revenue growth
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- First Aid Certification - American Red Cross.
- Smart Serve
Timeline
Account Executive Manager
Amsterdam Capital Group
09.2022 - Current
Management
Lavelle
09.2016 - 01.2024
Lead Server
Church Aperitivo
09.2016 - 05.2018
Server
Buonanotte
06.2014 - 04.2016
High School Diploma -
Georges Vanier
Similar Profiles
Peter WiskerkePeter Wiskerke
SAP Reporting Consultant at Morgan Recruitment Group B.V. (Gemeente Amsterdam)SAP Reporting Consultant at Morgan Recruitment Group B.V. (Gemeente Amsterdam)
KEVON NOBLEKEVON NOBLE
Night Auditor Supervisor at Ameritania & Moderne Hotel (Amsterdam Group)Night Auditor Supervisor at Ameritania & Moderne Hotel (Amsterdam Group)
Giang DiemGiang Diem
Cluster Events Trainee at Hyatt Regency Amsterdam & Andaz Amsterdam PrinsengrachtCluster Events Trainee at Hyatt Regency Amsterdam & Andaz Amsterdam Prinsengracht
Charmy PatelCharmy Patel
Pharmacist at Apollo PharmacyPharmacist at Apollo Pharmacy
JASON KOKKOVASJASON KOKKOVAS
Store Manager at Sunrise RecordsStore Manager at Sunrise Records