Shaquiel Wiles
Mississauga
Summary
Results-driven Sales and Business Management Professional with 10+ Years of Experience
Highly skilled and motivated professional with extensive experience in sales, marketing, client support, banking, mortgage services, and business management. Proven ability to drive revenue growth, build strong client relationships, and lead high-performing teams in fast-paced, results-oriented environments. Adept at negotiation, leadership, and strategic problem-solving, with a strong track record of delivering measurable business outcomes.
Seeking a full-time role where I can leverage my expertise to contribute to organizational success by implementing innovative sales strategies, optimizing operational efficiency, and fostering team development. Known for strong attention to detail, creative problem-solving, and the ability to think outside the box to drive business success.
Key Strengths:
✔ Leadership & Team Development
✔ Sales & Revenue Growth
✔ Client Relationship Management
✔ Negotiation & Closing Deals
✔ Strategic Business Development
✔ Process Optimization
✔ Problem-Solving & Critical Thinking
✔ Proficiency in MS Word, Excel, Outlook, and Access
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
GO Sales
02.2023 - 02.2025
- Lead and manage a team of outbound sales representatives to achieve and exceed sales targets and KPIs.
- Develop and implement effective sales strategies to expand customer base and increase revenue.
- Monitor team performance, provide coaching, and conduct regular performance reviews to ensure continuous improvement.
- Analyze sales data and market trends to make informed decisions and adjust strategies as needed.
- Coordinate training programs to enhance the team’s product knowledge, communication skills, and sales techniques.
- Oversee the sales pipeline, ensuring timely follow-up and closing of leads to meet company objectives.
- Collaborate with marketing and other departments to align sales strategies with business goals and promotional activities.
- Prepare detailed sales reports for upper management, highlighting performance metrics and areas for growth.
- Foster a positive and motivating work environment to boost team morale and drive high performance.
Sales Account Executive
GO Sales
10.2022 - 02.2023
- Proactively reach out to potential customers via phone calls, emails, and other communication channels to generate sales leads and build relationships.
- Effectively present and promote products/services, highlighting their benefits to meet customer needs.
- Meet or exceed weekly/monthly sales targets through active prospecting and closing sales deals.
- Maintain an organized database of leads, track progress, and follow up on potential sales opportunities.
- Collaborate with the sales team to develop strategies for increasing revenue and improving customer retention.
- Provide excellent customer service by responding to inquiries and resolving any issues to ensure satisfaction.
- Prepare and present sales reports to management, outlining progress toward sales goals.
- Continuously seek opportunities to improve sales processes and techniques to enhance performance.
Sales Manager
CV Landscaping & Snow Removal
05.2017 - 09.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Personal Lending Specialist
Bank of Montreal, BMO
05.2014 - 05.2017
- Educated clients on various lending products available, helping them make informed decisions that best suited their financial goals.
- Collaborated with underwriting team to ensure adherence to lending guidelines while maintaining client confidentiality throughout the process.
- Developed strong relationships with clients, fostering trust and loyalty to maintain a high retention rate of satisfied customers.
- Resolved customer complaints promptly and professionally, resulting in increased satisfaction rates among borrowers.
- Exceeded monthly lending targets consistently, demonstrating strong sales acumen and commitment to organizational objectives.
- Assisted colleagues in managing complex loan applications, expediting processing time and ensuring timely approvals.
- Enhanced loan application approval rates by conducting thorough credit analyses and evaluating borrower''s financial status.
Education
Bachelor of Commerce - Business Administration And Management
Concordia University
Montreal, QCSkills
- Sales leadership
- Customer service
- Strategic planning
- Business development and planning
- Sales presentations
- Upselling and cross selling
- Negotiation and persuasion
- Customer support
Accomplishments
- Recruited and developed 150 new sales professionals.
- Spearheaded development of a new Call centre program.
Certification
- HubSpot Inbound Marketing Certification – HubSpot Academy.
- Scalling Sales with Sales Enablement by Spekit 2024
- LinkedIn Sales Navigator 2025
GO Sales 2024 Gladiator (Top Sales Performer)
- Outperformed over 5,000 sales representatives nationwide in a three-day competition.
- Ranked #1 by generating the highest sales volume, earning the most points based on a structured product value system.
- Awarded the title of Top Gladiator at the company gala, recognizing the highest-performing sales professional.
Timeline
Regional Sales Manager
GO Sales
02.2023 - 02.2025
Sales Account Executive
GO Sales
10.2022 - 02.2023
Sales Manager
CV Landscaping & Snow Removal
05.2017 - 09.2022
Personal Lending Specialist
Bank of Montreal, BMO
05.2014 - 05.2017
Bachelor of Commerce - Business Administration And Management
Concordia University