Shaparak Sherry Etezadi
Toronto,Canada
Summary
Resourceful and detail-oriented Executive Assistant with over 10 years of experience supporting senior professionals across fast-paced, client-driven environments. Skilled in calendar management, travel coordination, expense reporting, and confidential communications. Experienced in project coordination, KPI tracking, and process improvement, ensuring teams meet goals efficiently. Strong background in HR, marketing, and communications support, with hands-on expertise in Microsoft Office, Workday, MS Planner, and Canva. Recognized for exceptional organization, discretion, and teamwork across Canada and U.S. operations.
Overview
2026
2026
years of professional experience
Work History
Client Relations & Administrative Support
Century 21 Heritage Group Ltd.
01.2015 - Current
- Provided executive-level administrative and client coordination support, managing calendars, documentation, and communications for multiple transactions.
- Prepared confidential reports, contracts, and financial documents with exceptional accuracy and discretion.
- Coordinated meetings, travel, and marketing events, collaborating with internal and external stakeholders across Canada.
- Tracked KPIs and project metrics, supporting management in data-driven decision-making.
- Recognized with multiple Top Producer and Client Service Awards for consistent professionalism and client satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Client Relations & Operations Coordinator
Viyana Bridal
2013 - 01.2015
- Managed daily scheduling, client appointments, and invoicing, ensuring smooth workflow and on-time service delivery.
- Coordinated vendor communications, order tracking, and inventory updates to maintain operational accuracy.
- Delivered personalized styling and consultation to 100+ clients annually, achieving a 95% satisfaction rate and repeat business.
- Assisted management with budgeting, purchasing, and administrative record-keeping, improving efficiency and cost control.
- Maintained showroom presentation and supported marketing initiatives aligned with brand standards.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Coordinated logistics for bridal events, ensuring seamless execution of schedules and vendor management.
Education
Certificate - Teaching French As A Second Or Foreign Language
Seneca College of Applied Arts And Technology
North YorkBachelor of Science - Computer Science
Azad University
Tehran,IranSkills
- Executive & Administrative Support Calendar & Travel Management
- Meeting & Event Coordination Expense Reporting & Budget Tracking
- Confidential Documentation KPI & Performance Tracking
- Microsoft Office (Word, Excel, PowerPoint, Outlook) Workday MS Planner Canva
- HR & Marketing Support Team Collaboration Process Improvement
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Familiar with PMP concepts
- Critical thinking
Languages
English
Full Professional
French
Professional Working
Persian
Native or Bilingual
Timeline
Client Relations & Administrative Support
Century 21 Heritage Group Ltd.
01.2015 - Current
Client Relations & Operations Coordinator
Viyana Bridal
2013 - 01.2015
Certificate - Teaching French As A Second Or Foreign Language
Seneca College of Applied Arts And Technology
Bachelor of Science - Computer Science
Azad University
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