Shaon Alam
VANCOUVER,BC
Summary
A reliable and hardworking professional with experience in customer service and management. Skilled in handling cash transactions, supervising staff, and managing daily store operations. Focused on providing excellent customer service and ensuring smooth, efficient workflows.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Chevron
11.2022 - Current
- Process customer transactions efficiently, including cash, credit, and mobile payments, while ensuring a positive customer experience.
- Supervised staff, handled scheduling, and ensured smooth daily operations.
- Managed inventory, ordering, and store cleanliness.
- Resolved customer inquiries and maintained safety protocols.
Cashier
Ashiana Restaurant
01.2022 - 07.2022
- Managed cash register, processed payments (cash, credit, and mobile payments), and provided correct change
- Ensured accurate end-of-day cash balancing and prepared daily sales reports.
- Assisted customers with inquiries, menu information, and special requests in a friendly and professional manner.
Trainer
Strong Fitness Gym
01.2021 - 12.2021
- Motivated members to reach individual fitness goals with constructive feedback.
- Built healthy diet plans for patrons based on the goals and needs of individuals.
- Trained in health, strength, and recovery techniques.
Education
MBA - Human Resource Management
University Canada West
Vancouver, BC12-2023
BBA - Human Resource Management
Canadian University of Bangladesh
Dhaka, Bangladesh10-2020
GED -
PIE
07-2016
High School Diploma -
Cordova International School & College
Dhaka, Bangladesh06-2014
Skills
- Customer Relationship Management (CRM)
- Operations Management
- Project management abilities
- Team motivation
- Sales Reporting
- Succession Planning
Languages
English
Full Professional
Bengali
Full Professional
Hindi
Full Professional
GYM
I transformed myself from 89 kg to 64 kg within 7 months. As a trainer, I developed tailored workout plans, led group classes, and motivated clients to achieve their fitness goals. The vibrant atmosphere fostered a sense of community, and I witnessed inspiring transformations that fueled my passion for helping others. This experience not only deepened my knowledge of fitness and nutrition but also significantly boosted my confidence and personal growth.
Timeline
Assistant Manager
Chevron
11.2022 - Current
Cashier
Ashiana Restaurant
01.2022 - 07.2022
Trainer
Strong Fitness Gym
01.2021 - 12.2021
MBA - Human Resource Management
University Canada West
BBA - Human Resource Management
Canadian University of Bangladesh
GED -
PIE
High School Diploma -
Cordova International School & College
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