Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SHAO HAO MAI

Vancouver

Summary

Hard working, motivated and self driven individual fluent in English, Cantonese and Mandarin. Eager to provide high level of service and promote affirmative experiences in general assistant position.

Overview

11
11
years of professional experience

Work History

Pulp Clerk

Bureau Veritas
02.2022 - Current
  • Organize box samples for Weigher
  • Move weighted samples to the corresponding department for further process
  • Keep supplies and lab wares stocked
  • Pull and skid validated and finished box samples
  • In the Health and Safety committee for 2 years

Delivery Courier

Fantuan Delivery
04.2018 - 02.2021
  • -Safely loaded items into delivery vehicle to minimize damage while in transit. -Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions. -Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers. -Greeted recipients, delivered food or parcels and acquired proper signatures for all deliveries. -Followed company policies and procedures during shift. -Drove safely at all times to avoid accidents and harm.

Restocker

Rice World Supermarket
05.2017 - 08.2017
  • -Conducted periodic inventory inspections and reported out-of-stock items. -Inspected work areas for cleanliness and obstacles along with removing cartons and boxes to keep work space organized and hazard-free. -Checked and pulled defective or expired products from shelves. -Unloaded arriving product stock and moved to store display areas. -Maintained inventory and ordered new supplies to meet expected needs. -Maintained fitness in order to move merchandise efficiently and safely.

Cook Manager

Pizza Hut
01.2014 - 02.2016
  • -Maintained high food quality standards by checking delivery contents to verify product quality and quantity. -Handled customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty. -Maximized quality assurance by completing frequent line checks. -Trained staff on proper cooking procedures as well as safety regulations. -Handled money, balanced tills, processed credit card payment -Oversaw food preparation and monitored safety protocols.

Education

Sir Winston Churchill Secondary
06.2011

Skills

  • Dispatch
  • Item tracking
  • Package pickup and delivery
  • Business processes and procedures
  • Record Keeping
  • Payment collection
  • Sorting
  • Time management

Languages

English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Pulp Clerk

Bureau Veritas
02.2022 - Current

Delivery Courier

Fantuan Delivery
04.2018 - 02.2021

Restocker

Rice World Supermarket
05.2017 - 08.2017

Cook Manager

Pizza Hut
01.2014 - 02.2016

Sir Winston Churchill Secondary

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SHAO HAO MAI