SHANZA NAWAZ
SURREY,BC
Summary
Proactive Store Assistant with a track record of enhancing customer satisfaction and streamlining operations at EGS Shopping Mall. Excelled in customer service and store maintenance, boosting efficiency and fostering trust through professional relationship building.
Overview
1
1
year of professional experience
Work History
Store Assistant
EGS Shopping Mall
2023.03 - 2024.01
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Established and maintained professional relationships with customers to increase trust and rapport.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Biology
Trinity Western University
Langley, BC09.2028
Skills
- Customer Assistance
- Customer Service
- Store maintenance
- Team Collaboration
- Workplace Cleanliness
- Store safety
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Store Assistant
EGS Shopping Mall
2023.03 - 2024.01
Bachelor of Science - Biology
Trinity Western University
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