Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Work Availability
Timeline
Hi, I’m

Shanza Farooqui

Milton,Ontario
It is never too late to be what you might have been.
George Eliot
Shanza Farooqui

Summary

Dedicated to enacting policy and procedure improvements, patient satisfaction strategies and workflow optimizations in order to effectively manage all administrative functions in high-volume medical settings. Knowledgeable administrator with good verbal and written communication skills and a decisive nature. Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Ambitious, career-focused job seeker, anxious to obtain an entry-level to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
year of professional experience

Work History

CMH
Karachi, Pakistan

Medical Office Administrator
05.2022 - 03.2023

Job overview

  • Scheduled appointments, oversaw check-ins and resolved patient concerns in high-volume practice.
  • Assisted with referrals and prepared medical records for patients.
  • Coordinated communications between patients, physicians and hospital personnel.
  • Maintained current knowledge of health records system and trained all new employees on correct usage.
  • Performed medical transcription duties.
  • Called in prescription refills for patients.
  • Organized patient files and streamlined operations to improve efficiency.
  • Supported [10] providers in outpatient medical office through coordinating all administrative operations.

Education

Yangtze Medical University
Jinzhou, China

Bachelor of Science from MBBS
03.2022

Skills

  • Motivational Leadership
  • Medical Records Management
  • Appointment Setting
  • Multitasking and Organization
  • Office Management
  • Staff Scheduling
  • Team Leadership
  • Handling Complaints
  • Handling Customer Complaints
  • Appointment Scheduling
  • Team Management and Supervision
  • Schedule Coordination
  • Performance Management

Languages

English
Professional

Affiliations

  • Member, Alumni Association
Availability
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Timeline

Medical Office Administrator

CMH
05.2022 - 03.2023

Yangtze Medical University

Bachelor of Science from MBBS
Shanza Farooqui