Shanyn Taylor
Summary
I have greatly enjoyed my role as a Queue Agent in a part time role and appreciate the opportunity to be a part in serving my community within the greater team of emergency responders. I am hoping to expand my hours and continue to develop my skill set with the goal to eventually move on to other roles within the organization.
Overview
4
4
years of professional experience
Work History
Queue Agent
Ecomm 911
Vancouver
09.2024 - Current
RPT Queue Agent looking to move to a RFT shift pattern. I am currently working 3 x 12 hour shifts consisting of one overnight shift and 2 very early morning starts. I am well adapted to both start times and seek to increase my hours.
Owner
Enhance Lashes
Vancouver
08.2023 - Current
I operate a part time lash extension business offering beauty services.
Personal Banker and Mortgage Specialist
BMO Bank of Montreal
Vancouver, BC
07.2021 - 08.2023
- Assisted clients with account management, providing tailored financial solutions to meet individual needs.
- Processed loan applications and conducted credit assessments for potential borrowers.
- Educated customers on banking products, enhancing their understanding of services available.
- Collaborated with team members to ensure compliance with banking regulations and policies.
Education
Real Estate Licensing - Real Estate
UBC Sauder School of Business
Vancouver, BCSkills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Flexible schedule
Languages
English
Native or Bilingual
Timeline
Queue Agent
Ecomm 911
09.2024 - Current
Owner
Enhance Lashes
08.2023 - Current
Personal Banker and Mortgage Specialist
BMO Bank of Montreal
07.2021 - 08.2023
Real Estate Licensing - Real Estate
UBC Sauder School of Business