Shanu Shanu
Medical Assistant
Scarborough,Ontario
Summary
Highly motivated Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Dr. Evangelia Papadouris's Pediatrician Office
Toronto, ON
09.2021 - 10.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Medical Assistant
Empire Medical
Scarborough, Ontario
04.2021 - 09.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Efficient in operating EMR to access the patient's charts in the system.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
Veterinary assistant and Receptionist
Brimley Lawrence Animal Clinic
Scarborough
09.2018 - 04.2021
- Build relationship with clients and deal with their pet’s problems with the help of Veterinarian.
- Efficient in operating ‘Cornerstone’ and ‘AVI Mark’ to access the information of the patients.
- Built positive rapport with customer while providing them an excellent service.
- Capable of taking blood samples from four legged friends.
- Assist Veterinarians during certain procedures like X- Rays and surgeries such as spay and neuter.
- Expertise in handling escalation and irate customers.
- Expertise in drafting pro forma bills, updating records, answering phones, and handling mails and faxes.
Cashier
Coffee Time
Scarborough
04.2018 - 09.2019
- Created amazing relational aptitudes and could deal with clients' issues and offer successful arrangements.
- Coordinated all the tasks with team and satisfy the customers.
- Capable in invoicing customers for goods and services and collaborating with other employees in the store.
Infection Control Nurse
Artemis Hospitals
Gurgaon, India
09.2014 - 10.2017
- Implemented infection control policies and procedures to reduce the infection rate.
- Managed the infection control programs and communicated its findings.
- Demonstrated and maintained files and teaching materials on infection control, epidemiology, and hospital practices for employees.
- Performed infection surveillance and investigation including planning, design, data collection, interpretation, and reporting.
- Collaborated with Environment of care team through conducting of environmental rounds in all inpatient and outpatient care areas.
Education
Advanced health care and leadership -
Lambton College
Bachelor of Science - Nursing
State Institute of Nursing And Paramedical Sciences
IndiaSkills
- P>EMR / EHR
- P>Completing insurance forms
- P>Compassionate caregiver
- P>Companionship and emotional support
- P>Case management
- P>Assisting with physical exams
- P>Efficient and reliable team player
- P>Patient Scheduling
Certification
Certified trainer for Infection Control Policies and Procedures in Artemis Hospital (JCI accredited ) from October 2015 to September 2017.
Timeline
Medical Office Assistant
Dr. Evangelia Papadouris's Pediatrician Office
09.2021 - 10.2022
Medical Assistant
Empire Medical
04.2021 - 09.2021
Veterinary assistant and Receptionist
Brimley Lawrence Animal Clinic
09.2018 - 04.2021
Cashier
Coffee Time
04.2018 - 09.2019
Infection Control Nurse
Artemis Hospitals
09.2014 - 10.2017
Advanced health care and leadership -
Lambton College
Bachelor of Science - Nursing
State Institute of Nursing And Paramedical Sciences
Certified trainer for Infection Control Policies and Procedures in Artemis Hospital (JCI accredited ) from October 2015 to September 2017.
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