Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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SHANTIA JARYANI

Thornhill,Ontario

Summary

Dynamic Retail Associate with a knack for thriving in both collaborative and independent roles. Boasts a robust work ethic and exceptional organizational abilities, adaptable to various retail environments. Eager to leverage above-average proficiency in information technology and social media to enhance customer engagement and streamline operations. Enthusiastic about contributing to the success of fashion and lifestyle brands by delivering outstanding service and support.

Overview

2
2
years of professional experience

Work History

Sports Coordinator

Mayfairclubs
Markham, ON
01.2023 - 12.2023
  • Organized recreational sports programs through office administration and marketing.
  • Repaired and maintained facility and sports equipment.
  • Educated customers on equipment and fittings.

Customer Service Representative

Metawebwork
Toronto, ON
01.2022 - 12.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Waiter

Arya Restaurant
Canary, Spain
07.2022 - 09.2022
  • Managing and taking reservations over the phone
  • Welcoming customers and taking them to assigned table
  • Maintained great communication with the staff
  • Attended all staff trainings
  • Waited tables at my allocated station and increased customer satisfaction
  • Assisting with day to day tasks

Education

Thornhill Secondary School
Thornhill, ON
06-2025

Grade 10 & 11 IES Isabel of Spain -

06.2021

Skills

  • Product Knowledge
  • customer service
  • sales proficiency
  • teamwork and collaboration
  • outgoing

Affiliations

  • Soccer Team Captain: Leading the team not only in games but also during practices, setting an example in terms of skill and sportsmanship.
  • Honor Roll or Dean's List: An acknowledgment of academic achievement.
  • Scholar-Athlete Award: Given to students who excel both in sports and academics.
  • Public Speaking & Debate Club: Develop critical thinking and public speaking skills by participating in debates on various topics.

Timeline

Sports Coordinator

Mayfairclubs
01.2023 - 12.2023

Waiter

Arya Restaurant
07.2022 - 09.2022

Customer Service Representative

Metawebwork
01.2022 - 12.2022

Thornhill Secondary School

Grade 10 & 11 IES Isabel of Spain -

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SHANTIA JARYANI