Shanti Paredes Hayes
Santa Barbara
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. I’m very task-oriented. Motivated to learn and grow.
Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem-solving skills to enhance customer experience. Track record of successful team collaboration and inventory management.
Overview
4
4
years of professional experience
Work History
Retailer
HSV
01.2025 - Current
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Trained and mentored new staff on sales techniques and customer service protocols.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Conducted regular audits of merchandise displays to maintain compliance with company standards.
Brand Representative/ Stock Associate
Hollister
10.2022 - Current
- My job description includes assisting customers with locating their desired items and sizes. If we don’t have the item in store I order it for them online. I make sure the store looks presentable at all times. I also work the cash register which includes ringing up customers, making returns, exchanges, and handing out pick-up orders. For stock, I censor new items and organize them to be put out on the sales floor (I also put these items back out on the floor). Lastly, I backstock items that are new, full on the sales floor, or out of tier. I am in charge of keeping the stock room organized by making sure that all the clothes are in order by sku and folded nicely.
Line cook
Cafe Rio
06.2022 - 07.2022
- My job description included making salads, tostadas, tacos, quesadillas, burritos, etc. As well as restocking my food station every few minutes to make sure I was fully stocked for customers. This position required me to be very energetic and hands-on. The ordering system made it so that there was customer after customer with little to no break. Closing duties included organizing, stocking, and cleaning food stations, floors, glass, grill, etc.
Cashier
Pick Up Stix
07.2021 - 05.2022
- In my past job, I took orders via phone, online, and in person, operated the cash register, handed out orders, assembled plates of food, helped customers with any concerns, and promoted sales. In addition, I would always make sure the store was clean and presentable to customers. My cleaning duties included but were not limited to: wiping down kitchen counters and tables, restocking, taking out the trash, sweeping and mopping, cleaning bathroom mirrors and toilets, doing dishes, etc. I was often left in charge of the store when my manager stepped out. I am very experienced in customer service. I was offered a raise and promotion at my last job within a few months.
Education
High School -
William S. Hart High School
Newhall, CA05.2022
Associate degree - undefined
College of the Canyons
Santa Clarita, CA05.2024
Bachelor of Arts - Communications
University of Santa Barbara
Santa Barbara, CA06-2026
Skills
- Customer engagement
- Effective team collaboration
- Prioritization and scheduling
- Problem-solving
- Creativity and innovation
- Marketing
Timeline
Retailer
HSV
01.2025 - Current
Brand Representative/ Stock Associate
Hollister
10.2022 - Current
Line cook
Cafe Rio
06.2022 - 07.2022
Cashier
Pick Up Stix
07.2021 - 05.2022
Associate degree - undefined
College of the Canyons
High School -
William S. Hart High School
Bachelor of Arts - Communications
University of Santa Barbara