Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanthi Bushan Mashetty

Calgary,Alberta

Summary

Successful Client service representative with 2+ years of experience addressing Client requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Received a referral letter from a company in Vancouver stating my good skills in Marketing and Sales.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Client Service Representative

INVESCO
06.2019 - 07.2021
  • Investigated and resolved customer inquiries and complaints quickly.
  • Helped large volume of client requests every day with positive attitude and focus on client satisfaction.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Communicated professionally with colleagues and clients.
  • Responded proactively and positively to rapid change.


Education

MBA -

University Canada West
Vancouver, BC
09.2022

Bachelor of Commerce -

Kakatiya University
12.2019

Skills

  • Information Updates
  • Establishing Contacts
  • Microsoft Office
  • System Documentation
  • Payment Processing
  • Accurate Recordkeeping
  • Customer Account Management

Certification

Certified Management Accountant

Timeline

Client Service Representative

INVESCO
06.2019 - 07.2021

MBA -

University Canada West

Bachelor of Commerce -

Kakatiya University

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Shanthi Bushan Mashetty