Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shantelle Weber

Wallenstein

Summary

Dynamic and compassionate professional with extensive experience as a Live-in Nanny at AnA Family Farms, excelling in meal preparation and child supervision. Proven ability to foster emotional growth and build strong relationships, while implementing effective behavior management strategies. Committed to creating safe, engaging environments that promote well-being and development.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Long background in thoroughly cleaning large properties, office buildings, and homes.

Overview

5
5
years of professional experience

Work History

Live-in Nanny/Private Personal Assistant

AnA Family Farms
01.2022 - 03.2025
  • Prepared nutritious meals and snacks, adhering to dietary restrictions or preferences as needed.
  • Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
  • Created a positive atmosphere in the home that fostered trust between the nanny, parents, and children alike.
  • Administered medications or provided basic first aid when required, ensuring proper care of the child''s health needs.
  • Assisted parents in managing schedules and appointments, ensuring smooth family operations.
  • Implemented effective bedtime routines that promoted healthy sleep patterns for both young children and teenagers alike.
  • Adapted swiftly to changes in family dynamics or schedules, demonstrating flexibility and resourcefulness in providing high-quality childcare services.
  • Ensured children''s safety and well-being with thorough supervision during indoor and outdoor playtime.
  • Managed behavioral issues effectively, implementing appropriate disciplinary actions in line with parental guidelines.
  • Fostered emotional growth and social skills through consistent daily routines and clear communication.
  • Established productive relationships with other household staff members, working in tandem to create a supportive and harmonious living environment for the family.
  • Communicated effectively with children of various ages to establish rapport and understand individual needs appropriately.
  • Supported academic success by assisting with homework assignments and accompanying kids on field trips.
  • Developed creative solutions to keep children entertained during downtime while also promoting cognitive growth through stimulating activities like puzzles or crafts projects.
  • Addressed any concerns regarding childcare directly with parents to maintain transparency in decision-making processes about the child''s welfare.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Assisted with light housekeeping duties as well as running errands.
  • Transported children to and from school, medical appointments, and extra-curricular activities.


Maid

Merry Maids
09.2021 - 01.2022
  • Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
  • Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
  • Engaged positively with residents while cleaning apartments and common areas.
  • Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
  • Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
  • Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
  • Contributed to the creation of a positive work environment by maintaining open communication channels with colleagues and supervisors.
  • Streamlined processes for more efficient task completion through strategic planning and organization techniques.
  • Adapted quickly to new cleaning techniques and equipment when introduced, improving overall productivity levels.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Enhanced customer satisfaction by providing personalized services based on individual client preferences.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Housekeeper

Bruce Anchor Cruises
06.2021 - 09.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.

Server

Smoke N Q
05.2021 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Housekeeper/Environmental Services Housekeeper

Sienna Senior Living
10.2019 - 06.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Worked hard to build and maintain relationships with the residents living in the home as well as there families.

Education

High School Diploma -

Elmira Distract Secondary School
Elmira, ON
06-2021

Skills

  • Meal preparation
  • Child supervision
  • Behavior management
  • Household organization
  • Effective communication
  • Emotional support
  • Activity planning
  • Conflict resolution
  • Time management
  • Safety protocols
  • Relationship building
  • Safe driving
  • Laundry skills
  • Housekeeping/Deep cleaning

Languages

English
Full Professional

Timeline

Live-in Nanny/Private Personal Assistant

AnA Family Farms
01.2022 - 03.2025

Maid

Merry Maids
09.2021 - 01.2022

Housekeeper

Bruce Anchor Cruises
06.2021 - 09.2021

Server

Smoke N Q
05.2021 - 09.2021

Housekeeper/Environmental Services Housekeeper

Sienna Senior Living
10.2019 - 06.2021

High School Diploma -

Elmira Distract Secondary School

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Shantelle Weber