Shantelle Harris
Ajax,Canada
Summary
Compassionate healthcare professional with a strong foundation in nursing and therapy assistance, emphasizing patient advocacy and interdisciplinary collaboration. Expert in conducting clinical assessments and implementing tailored interventions to enhance patient care and health outcomes. Committed to delivering high-quality support in complex care environments.
Overview
27
27
years of professional experience
Work History
Registered Practical Nurse
Region of Durham
Durham, Ontario
10.2025 - Current
- Administer medications and treatments according to established protocols.
- Perform physical assessments, including vital signs and on-going health history documentation.
- Assessed patient complaints and provided timely interventions to address medical concerns.
- Look for physical, emotional, and symptomatic changes in patient condition and provide necessary care for medical concerns.
- Assist patient(s) with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
- Maintained and developed accurate patient recording system for in-home and UCP assistance, enhancing care coordination.
- Ensured compliance with health and safety regulations in private and clinical settings, promoting patient safety.
Physiotherapy & Occupational Therapy Assistant
S. HARRIS PTA/ OTA Private Homecare Services
Durham Region + Surrounding Areas
02.2013 - Current
- Supported patients with physiotherapy and occupational therapy, enhancing mobility and fostering independence.
- Record detailed prognosis, treatment, responses and progress notes in patient charts based off Physician assessments and contribute to patient care plan development and monitoring in outpatient/private care settings.
- Implemented group exercise classes, noted behavioral interventions, and facilitated activities of daily living to support social reintegration.
- Promoted cognitive therapy programs and organized leisure activities to enhance patient engagement and well-being.
Past Vice-President of Fundraising
Cystic Fibrosis Foundation
02.2002 - Current
- Attended provincial conferences, building strong connections with local volunteers through high school volunteer programs.
- Trained CARSTAR carwashes each year in effective marketing and sponsorship techniques.
- Volunteered at events including annual golf tournaments, Kin appreciation nights, and marathon/BBQ events, enhancing community engagement.
- Oversaw website and volunteer group operations, promoting Sky Hillier's legacy and raising awareness for CF.
Special Needs Developmental Support Worker
Region of Durham
Pickering, Canada
01.2010 - 01.2013
- Provided daily assistance for functional life routines and collaborated with multidisciplinary team to develop 3 new policies enhancing functionality for incoming residents.
- Assisted clients with adaptive equipment, sensory support strategies, fine motor activities, and independent living skills.
- Monitored patient progress, reporting changes in physical, emotional, or behavioral status to supervising clinicians to ensure appropriate care.
- Arranged and facilitated support groups and life skills education programs, offering supportive counseling to enhance client well-being.
- Implemented gentle persuasive approaches to support client engagement
- Applied nonviolent crisis intervention techniques to maintain safety
- Participated in DEHAGO Social Care Network to facilitate community support services
Cash Operations, Audit and Processing Agent in Operational Risk
RBC Royal Bank of Canada
Toronto, Canada
09.2002 - 12.2009
- Audited processes, recorded legal transactions, analyzed branch cash differences via GL reconciliation, interdepartmental suspense items, and FOREX transactions, and managed sundry losses through DDA, Iris, and E-Compass programs to protect client and shareholder interests.
- Processed client transactions efficiently and accurately within regulatory guidelines.
- Verified documentation to ensure compliance with bank policies and procedures.
- Collaborated with team members to streamline processing workflows and enhance productivity.
Quality Control Officer
Adessa Toronto Auto Auction
Brampton, Canada
09.1999 - 08.2002
- Managed repair of 500 vehicles weekly, overseeing all leased and seized inventory while communicating effectively with 480 clients, buyers, and dealers.
- Inspected vehicles for quality and safety compliance during auctions.
- Documented inspection results and identified discrepancies in vehicle conditions.
- Collaborated with auction staff to ensure proper vehicle presentation standards.
Education
REGISTERED PRACTICAL NURSE (RPN) - MEDICAL OFFICE ADMINISTRATION
DURHAM COLLEGE
Oshawa, ON09-2023
DIPLOMA WITH HIGH DISTINCTION - PHYSIO & OCCUPATIONAL THERAPY ASST
TRIOS COLLEGE
Oshawa, ON06-2013
Skills
- Patient assessment
- Medication administration
- Care plan development
- Clinical documentation
- Health record management
- Compliance monitoring
- Infection control
Accomplishments
- Highly competitive athlete/National Shot-put record holder.
- Visual Arts major in private Performing Arts school.
- Owner and operator of physio and occupational therapy/private, in-home supports.
- Started a legacy website advocating for a cure for CF (Cystic Fibrosis).
- Was a part of publicity team for a friend/New York CF bike ride across Canada.
- Was a major advocate for the legal writings with local MP and MPPs and was a part of a group that fought legal and ethical laws/ and up on Parliament, regarding funding/better access for Invitro-fertilization costs and coverage.
- WHMIS training & AODA Association for Ontarians with Disabilities Act.
- Durham College Nursing Program Certifications/Modules including: Accessibility in Ontario, Basic Safety, Emergency Preparedness, Privacy and Security, Workplace violence, Infection Control, Cybersecurity, Safety engineered medical sharps (SEMS).
- Public Health Ontario CERTIFICATIONS (Administrative Controls, Chain of Transmission and Risk Assessment, Control of the Environment, Health Care Provider Controls).
- Specialized training by The Alzheimer's Society of Canada, Autism Canada and Canadian Diabetes Association.
References
Available upon request.
Volunteer Experience
Past Vice-President of Fundraising, Cystic Fibrosis Foundation, 02/01/02, Current, Attendee at Provincial conferences. Sought out/built great connections with many local volunteers via local high school volunteer programs., Worked annually with the CARSTAR carwashes and helped train them in marketing/sponsorship 'Asks'., Volunteered at various events such as the Annual Golf tournaments, Kin Appreciation Nights, marathon/BBQ events, epicure dinner party nights., Ran a legacy website and volunteer group celebrating the life and Legacy of Sky Hillier, called Sky's Carebares for CF.
Timeline
Registered Practical Nurse
Region of Durham
10.2025 - Current
Physiotherapy & Occupational Therapy Assistant
S. HARRIS PTA/ OTA Private Homecare Services
02.2013 - Current
Special Needs Developmental Support Worker
Region of Durham
01.2010 - 01.2013
Cash Operations, Audit and Processing Agent in Operational Risk
RBC Royal Bank of Canada
09.2002 - 12.2009
Past Vice-President of Fundraising
Cystic Fibrosis Foundation
02.2002 - Current
Quality Control Officer
Adessa Toronto Auto Auction
09.1999 - 08.2002
REGISTERED PRACTICAL NURSE (RPN) - MEDICAL OFFICE ADMINISTRATION
DURHAM COLLEGE
DIPLOMA WITH HIGH DISTINCTION - PHYSIO & OCCUPATIONAL THERAPY ASST
TRIOS COLLEGE