Shantelle Bachman
Beausejour,MB
Summary
I genuinely care about the well-being and success of others. My life experiences have shaped me into a patient, compassionate, and attentive individual who understands that each person’s goals, abilities, and challenges are unique. As a mother of three wonderful children, each with their own strengths and ways of learning, along with my professional experience supporting individuals, leading teams, and working closely with clients, I have developed a deep respect for dignity, inclusion, and empowerment. I am committed to creating supportive, encouraging environments where people of all abilities can thrive, and I am confident I would be a meaningful and dependable asset to the community.
Overview
20
20
years of professional experience
Work History
Mom
Family
Beausejour, MB
11.2005 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting with children, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all family members
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships with children.
- Day-to-day operations, working efficiently and productively with all team members.
- Worked all hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with children and family.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
Counselor
Self Employed
Beausejour, MB
01.2019 - 2026
- Developed individualized treatment plans for clients to address unique mental health needs.
- Facilitated group therapy sessions, fostering open communication and support among participants.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Evaluated program effectiveness through feedback and adjusted strategies to enhance impact.
- Mentored junior counselors, enhancing team effectiveness and service delivery standards.
- Implemented evidence-based interventions to improve client coping strategies and resilience.
- Conducted assessments to identify client strengths and areas for growth, ensuring tailored approaches.
Roofer
KRR Roofing and Siding
Beausejour, MB
03.2018 - 01.2022
- Installed roofing systems, ensuring adherence to safety standards and quality guidelines.
- Operated various roofing tools and equipment to execute projects efficiently.
- Collaborated with team members to address challenges and streamline workflows on job sites.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
Professional Painter
Self Employed
Beausejour, MB
08.2012 - 08.2018
- Led residential and commercial painting projects, ensuring quality finishes and client satisfaction.
- Hired and trained new staff.
- Developed and implemented efficient painting techniques to enhance workflow and reduce project completion time.
- Trained and mentored junior painters on best practices, safety protocols, and tool usage.
- Managed inventory of supplies, optimizing procurement processes to reduce costs and maintain stock levels.
- Conducted regular site inspections to ensure compliance with safety standards and project specifications.
- Collaborated with clients to assess needs, provide estimates, and deliver tailored painting solutions.
- Resolved customer inquiries and concerns promptly, fostering strong client relationships for repeat business.
- Collaborated with clients to select optimal color schemes and finishes, resulting in visually appealing spaces.
- Upheld company reputation for excellence through diligent adherence to established quality standards throughout each painting project.
- Continuously expanded knowledge of industry trends, techniques, and materials through regular professional development opportunities.
- Utilized advanced tools and equipment to achieve high-quality craftsmanship in diverse environments.
- Ensured proper maintenance of tools and equipment, prolonging their lifespan and reducing replacement costs over time.
- Achieved cost savings for clients by recommending high-quality yet affordable materials based on their specific needs and preferences.
- Assisted in the preparation of accurate estimates for potential clients, contributing to increased revenue generation.
- Improved team productivity by providing guidance, training, and support to junior painters as needed.
Sales Associate
Jacobson Ford Sales - Revelstoke
Revelstoke, BC
02.2010 - 03.2013
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted customers in selecting vehicles, understanding features and financing options.
- Maintained product knowledge on latest vehicle models and promotions to enhance sales strategies.
- Conducted follow-ups with clients, ensuring satisfaction and promoting repeat business opportunities.
- Collaborated with team members to strategize sales approaches and improve client engagement techniques.
- Trained new sales associates on company policies, procedures, and effective selling techniques.
- Developed strong relationships with clients, fostering loyalty through personalized communication and support.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Hairstylist Diploma - Hairstyling
Marvel
Vancouver BC02-2003
High School Diploma -
Mcmath Highschool
Richmond, BC06-2002
Skills
- Passionate about the success of others
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
Languages
English
Timeline
Counselor
Self Employed
01.2019 - 2026
Roofer
KRR Roofing and Siding
03.2018 - 01.2022
Professional Painter
Self Employed
08.2012 - 08.2018
Sales Associate
Jacobson Ford Sales - Revelstoke
02.2010 - 03.2013
Mom
Family
11.2005 - Current
Hairstylist Diploma - Hairstyling
Marvel
High School Diploma -
Mcmath Highschool