Shantell Santoyo
Patterson
Summary
Dedicated warehouse professional with a strong focus on safety, teamwork, and attention to detail. Proven ability to meet production targets while maintaining an organized workspace. Committed to upholding safety protocols in fast-paced environments.
Detail-oriented warehouse worker with extensive experience in package handling and inventory management. Known for effective communication and collaboration skills, contributing to successful team outcomes. Ready to leverage physical stamina and adherence to safety standards to enhance operational efficiency.
Recent graduate with foundational knowledge in Pharmaceuticals and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Package Handler
Saddle Creek Logistics
Modesto, CA
03.2018 - 03.2019
- Operated conveyor systems to facilitate efficient package sorting and distribution.
- Loaded and unloaded shipments while adhering to safety protocols and guidelines.
- Inspected packages for damage, ensuring quality control before shipment processing.
- Collaborated with team members to meet daily production targets effectively.
- Utilized handheld scanners for tracking inventory movements accurately.
- Maintained cleanliness and organization of work areas to enhance operational efficiency.
- Assisted in training new employees on safety procedures and equipment usage.
- Adapted quickly to changing workloads and priorities in fast-paced environment.
- Followed safety regulations to maintain safe work environment.
Warehouse Worker
Staffing Select
Modesto, CA
12.2012 - 03.2018
- Operated pallet jacks to efficiently move materials throughout warehouse.
- Managed inventory by accurately tracking stock levels and conducting regular audits.
- Coordinated with team members to ensure timely order fulfillment and delivery schedules.
- Implemented safety protocols to maintain compliance with workplace regulations and standards.
- Maintained cleanliness and organization of work areas, promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Cashier
Sams Food City
Patterson, CA
07.2012 - 11.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances during shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new cashiers on operational procedures and system usage.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate of Science - Pharmacy Tech
San Joaquin Valley College
Salida, CA09.2013
High School Diploma -
Patterson High School
Patterson, CA05.2010
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Stacking packages
- Truck loading and unloading
- Packing boxes
- Workplace cleanliness
- Sorting packages
- Label reading
- Fragile item handling
- Package preparation
- Shipping and receiving
- Product packing
- Order picking and processing
- Pallet jack operation
- Order picking
- Material stacking
- Shipment tracking
- Shipping documentation
- Product sealing
- Package loading
- Pallet building
- Package scanning
- Attention to detail
- Lifting and sorting
- Physical strength and stamina
- Safety precautions
- Labeling and boxing
- Critical thinking
- Decision-making
- Wrapping and boxing
- Stacking and staging
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Package Handler
Saddle Creek Logistics
03.2018 - 03.2019
Warehouse Worker
Staffing Select
12.2012 - 03.2018
Cashier
Sams Food City
07.2012 - 11.2012
Associate of Science - Pharmacy Tech
San Joaquin Valley College
High School Diploma -
Patterson High School