Summary
Overview
Work History
Skills
Certification
Timeline
Generic

SHANTEL ROMEO

Salmon Arm,Canada

Summary

Professional with significant experience in healthcare support, prepared to contribute effectively to patient care services. Expertise in assisting with daily living activities, ensuring patient comfort, and maintaining medical records. Strong focus on team collaboration, adaptability to changing needs, and delivering reliable, high-quality care. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Health Care Assistant

INTERIOR HEALTH
01.2023 - Current
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.

RESIDENTIAL SUPPORT WORKER

CANADIAN MENTAL HEALTH ASSOCIATION
01.2021 - 03.2025
  • Fostered a positive living environment, promoting independence and encouraging socialization among residents.
  • Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
  • Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
  • Advocated for resident rights within the facility setting, promoting autonomy whenever possible while balancing safety concerns.

SUPPORT STAFF SUPERVISOR

TRADITIONAL 12 STEPS RECOVERY
01.2021 - 01.2021

RESIDENTIAL SUPPORT WORKER

BEYOND 12 STEPS HEALING CENTRE
01.2020 - 01.2021

CASUAL TENANT SUPPORT WORKER

CANADIAN MENTAL HEALTH ASSOCIATION
01.2020 - 01.2020

RESIDENTIAL SUPPORT WORKER

TURNING POINTS COLLABORATIVE SOCIETY
01.2019 - 01.2020

RESIDENTIAL SUPPORT WORKER

BEYOND 12 STEPS HEALING CENTRE
01.2017 - 01.2018

Skills

  • Time management
  • Patient care
  • Patient-focused care
  • Supporting personal needs
  • Meal preparation
  • Feeding assistance
  • Attention to detail
  • Empathy and compassionate care

Certification

Health Care Assistant, Peer Support Worker, Indigenous Canada, Homelessness Among Women and Gender Diverse People, Harm Reduction for the Homeless Sector, Effective Workplace Boundaries, When Caring Hurts- Vicarious Trauma, Work Like Balance, LGBTQ2S- Awareness, Equality and Inclusion, Suicide Risk Factor, Substance Use Awareness, Strategies for Crisis and Trauma, Recognizing Mental Health Disorders, Effective Communication and Low Barrier/Gender Focused Approach to Housing.

Timeline

Health Care Assistant

INTERIOR HEALTH
01.2023 - Current

RESIDENTIAL SUPPORT WORKER

CANADIAN MENTAL HEALTH ASSOCIATION
01.2021 - 03.2025

SUPPORT STAFF SUPERVISOR

TRADITIONAL 12 STEPS RECOVERY
01.2021 - 01.2021

RESIDENTIAL SUPPORT WORKER

BEYOND 12 STEPS HEALING CENTRE
01.2020 - 01.2021

CASUAL TENANT SUPPORT WORKER

CANADIAN MENTAL HEALTH ASSOCIATION
01.2020 - 01.2020

RESIDENTIAL SUPPORT WORKER

TURNING POINTS COLLABORATIVE SOCIETY
01.2019 - 01.2020

RESIDENTIAL SUPPORT WORKER

BEYOND 12 STEPS HEALING CENTRE
01.2017 - 01.2018
SHANTEL ROMEO