Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shantel Marshall

Straffordville,ON

Summary

Dynamic professional with a proven track record at Pioneer, excelling in customer service and team leadership.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Pioneer
08.2017 - 05.2024
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Cook\Cashier

Twisted Chicken
04.2022 - 03.2023
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.


Sandwich Artist

Subway
04.2016 - 12.2017
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Key holder of restaurant for closing and opening.
  • Kept workplace clean and organized in line with restaurant policies.

Education

GED -

Glendale High School
Tillsonburg

Skills

  • Team leadership
  • Multitasking and organization
  • Time management
  • Customer service
  • Problem-solving

Languages

English

Certification

  • Food Handler Certification

Timeline

Cook\Cashier

Twisted Chicken
04.2022 - 03.2023

Assistant Manager

Pioneer
08.2017 - 05.2024

Sandwich Artist

Subway
04.2016 - 12.2017

GED -

Glendale High School

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Shantel Marshall